Dynatrace Review

Provides bespoke dashboards and reports which help our business to grow

What is our primary use case?

Our primary use case is performance improvements and understanding the customer struggle. Dynatrace gives us real-time data that we can use within the office to display data.

How has it helped my organization?

  • Greater insight into the customer experience and front-end user experience. 
  • Bespoke dashboards and reports which help our business to grow.

What is most valuable?

  • Bespoke business transactions providing greater performance insight. 
  • Adaptable business transactions which can accommodate new developments.

What needs improvement?

  • Needs a greater meta data capture.
  • Usability on the front-end for non-technical people. Although, it does prove great support and problem solving collaboration.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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