Dynatrace Review

It monitors application performance, but it needs to be more flexible and user-friendly.

What is our primary use case?

We use Dynatrace for application monitoring.

How has it helped my organization?

We use this product with the goal to improve our abilities.

What is most valuable?

The most valuable feature is the monitoring of application performance.

What needs improvement?

I would like Dynatrace to be more flexible and user-friendly. They could do more in-depth analysis of the application monitoring. Also, they also could do some type of anomaly detection with positioning and have better integration with AWS.

For how long have I used the solution?

Three to five years.

What do I think about the scalability of the solution?

So far, the scalability has been okay. Our customer base is hundreds of thousands.

How is customer service and technical support?

The product needs a lot of the support, especially on the consulting side and post sales. You will also need an administrator.

Which other solutions did I evaluate?

I was not involved in the decision-making process. However, there are more competitive products on the market, which are more user-friendly, feature-rich, etc.

What other advice do I have?

Research into similar products. 

It adapts well for integration with other products in our environment.

We don't use it for AWS.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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