Dynatrace Review

It helps with monitoring KPIs

What is our primary use case?

Our primary use case is application performance monitoring.

How has it helped my organization?

It helps with monitoring KPIs.

What is most valuable?

  • Security
  • Automation monitoring

What needs improvement?

I would like them to add serverless capabilities, because everyone is going there.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The stability is rock solid. We put a lot of stress on it.

What do I think about the scalability of the solution?

The scalability is amazing. It is the best. One of our customers is a massive healthcare customer.

How is customer service and technical support?

I am a partner, so I know people in technical support who I can contact.

How was the initial setup?

The integration and configuration was easy.

What was our ROI?

We have seen ROI with this product.

What's my experience with pricing, setup cost, and licensing?

The price could be improved.

Which other solutions did I evaluate?

We also evaluated New Relic and AppDynamics. We chose Dynatrace for the hybrid version and price.

What other advice do I have?

I want to tell people about its hybrid security capabilities. A lot of people have legacy experience with the tool, so it is valuable. They would not have to reinvent the wheel.

We use a hybrid environment, so we have to use the both AWS and on-premise versions.

The product is integrated with Splunk and ServiceNow. It integrates easily with them.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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