Fortinet FortiMail Review

Easy to use, has good reporting, and the number of false positives is minimal


What is our primary use case?

We are system integrators and we deploy it on our customer's sites for email security.

What is most valuable?

This solution has many good features. The number of false positives is minimal.

It is easy to use and integrates well with FortiSandbox.

It's very contextual, and the reporting is good.

What needs improvement?

There have been many improvements with the migration from 6.0.

I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced. It would allow for more detailed threat identification.

For how long have I used the solution?

I have been using FortiMail for five years.

What do I think about the stability of the solution?

This is a very stable product and all of our customers are happy that we use it.

What do I think about the scalability of the solution?

This solution is scalable.

We have 10 customers who have purchased it and we have two operators who work with the accounts.

How are customer service and technical support?

From a technical aspect, we have no issues as we have two or three team members who are certified in this product.

Which solution did I use previously and why did I switch?

Previously, we have not used any other products. We have heard of Cisco but have not worked with this product.

How was the initial setup?

The initial setup is straightforward, not at all complex. It was very easy.

It is very intuitive and easy to deploy. 

What about the implementation team?

Our in-house team deploys and maintains it.

What's my experience with pricing, setup cost, and licensing?

Approximately five years ago the price was low. Now the price is a bit on the high side.

I understand it is because the product comes with a vendor license. One vendor can do many things.

The price is acceptable for the support license it includes.

What other advice do I have?

I would encourage everyone to use this product. Many organizations that are concerned about security especially with email, need to deploy FortiMail.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
More Fortinet FortiMail reviews from users
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...who compared it with Cisco Secure Email
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