MEGA HOPEX Review

It's an integrated architecture, so you can depict business processes with BPMN notation, and identify every system that participated in the process then generate the application architecture.


Valuable Features

As a business and process analyst, I found the Mega Process module very powerful. Since Hopex is an integrated architecture, it was possible to depict business processes with BPMN notation, and identify every system that participated in the process then generate the application architecture. It is also possible to generate textual procedures from the process models with Mega Process, and it is possible to export all processes to the enterprise architecture (TOGAF) module if needed.

Improvements to My Organization

As a consultant, I implemented Mega Process in different enterprises. For example, you create a process referential, which means, you depict the general cartography and all the subsequent levels (process layers), until the finest level. You're able to see all these levels in one space, using the the drill down technique to spread them, and see all the details for each process the process referential can be shown to every SME or users by installing the publisher module.

Room for Improvement

The most important thing to be improved is the reliability. Mega should pay more attention because from time to time, the screen freezes or the application stops working without saving the work.

Use of Solution

I've used it for more than 14 months.

Deployment Issues

I've had no issues with the deployment, and I've done three.

Stability Issues

I've had no issues with the stability.

Scalability Issues

I've had no issues scaling it for our needs.

Customer Service and Technical Support

Customer Service:

9/10 - They were very useful.

Technical Support:

9/10 - They were very useful.

Previous Solutions

I used to use the AG BPM solution, and it wasn't my decision to switch.

Initial Setup

The initial setup was a bit tricky, because Mega made a strong security procedure to avoid hacking their solution, but after a few times, the process become pretty clear.

Implementation Team

As a reseller, I implement the solution with the help of the vendor in the client environment, so I am not very aware about the Mega Hopex architecture and technical view.

Pricing, Setup Cost and Licensing

I found the price in the middle range of these kinds of products.

Other Advice

Before implementation, you will find it useful to visit the Mega community website https://community.mega.com/. I found it very helpful on many occasions, for example, you can find many tips about the implementation.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
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