MEGA HOPEX Review

It's an integrated architecture, so you can depict business processes with BPMN notation, and identify every system that participated in the process then generate the application architecture.


What is most valuable?

As a business and process analyst, I found the Mega Process module very powerful. Since Hopex is an integrated architecture, it was possible to depict business processes with BPMN notation, and identify every system that participated in the process then generate the application architecture. It is also possible to generate textual procedures from the process models with Mega Process, and it is possible to export all processes to the enterprise architecture (TOGAF) module if needed.

How has it helped my organization?

As a consultant, I implemented Mega Process in different enterprises. For example, you create a process referential, which means, you depict the general cartography and all the subsequent levels (process layers), until the finest level. You're able to see all these levels in one space, using the the drill down technique to spread them, and see all the details for each process the process referential can be shown to every SME or users by installing the publisher module.

What needs improvement?

The most important thing to be improved is the reliability. Mega should pay more attention because from time to time, the screen freezes or the application stops working without saving the work.

For how long have I used the solution?

I've used it for more than 14 months.

What was my experience with deployment of the solution?

I've had no issues with the deployment, and I've done three.

What do I think about the stability of the solution?

I've had no issues with the stability.

What do I think about the scalability of the solution?

I've had no issues scaling it for our needs.

How are customer service and technical support?

Customer Service:

9/10 - They were very useful.

Technical Support:

9/10 - They were very useful.

Which solution did I use previously and why did I switch?

I used to use the AG BPM solution, and it wasn't my decision to switch.

How was the initial setup?

The initial setup was a bit tricky, because Mega made a strong security procedure to avoid hacking their solution, but after a few times, the process become pretty clear.

What about the implementation team?

As a reseller, I implement the solution with the help of the vendor in the client environment, so I am not very aware about the Mega Hopex architecture and technical view.

What's my experience with pricing, setup cost, and licensing?

I found the price in the middle range of these kinds of products.

What other advice do I have?

Before implementation, you will find it useful to visit the Mega community website https://community.mega.com/. I found it very helpful on many occasions, for example, you can find many tips about the implementation.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
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