What is our primary use case?
The solution comes with multiple features, including managing resources and creating a virtual machine. We have the possibility to create a virtual machine depending on the type of storage we want and the hardware configuration we want. We also use it to manage our code base because it comes with all the ICT features to allow continuous integration and so on. We are customers of Microsoft Azure.
What is most valuable?
The solution offers many data security features including securing network access, and the portal is user friendly with a dashboard that makes it easy to find what you're looking for. I'd say the app services feature is great, and they provide free training on how to use that. They provide highly detailed documentation. The dashboard comes with a monitoring section so you can set up alerts for your budget, for example, and it will provide you with some metrics on how it's performing. In general, it's very user friendly.
What needs improvement?
I believe the cost management and billing section features could be improved because sometimes it may seem somewhat complicated to find certain settings to set up a threshold for resource consumption and track expenses in real-time.
For how long have I used the solution?
I've been using this solution for more than a year.
What do I think about the scalability of the solution?
Microsoft is well known for its scalability and stability, and this solution provides both. We have more than 50 users in the company. As a software developer, I'm happy with where it's at right now, but if the company is planning to increase use, that would be a good idea. As a developer, whenever I need to create a virtual machine or make use of Azure resources, I can easily do that.
How are customer service and technical support?
Technical support is very good and responsive.
How was the initial setup?
The initial setup was straightforward because it was linked to our Microsoft account and it's just a question of activating your subscription. They have some training videos and their help and support is very responsive. I've contacted them multiple times on some problems and they were very helpful. I've also used their chat-bot feature and if that doesn't help, you get passed to human support.
What's my experience with pricing, setup cost, and licensing?
I think licensing is pay as you go because you have a monthly budget assigned to your account and depending on which services are running, it's consumed from that budget.
What other advice do I have?
I would definitely recommend Azure because it's an enterprise trade cloud platform and can provide valuable insights of your data and of metrics of data sources in real time. It's totally secure, comes with support and numerous code development languages enabling scaling as you go.
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?