Office 365 Review

Provides the capability to trace emails, and provides security over those emails.


What is most valuable?

  • Microsoft Office
  • Skype for Business
  • Office 2016
  • Data loss prevention

How has it helped my organization?

  • Provided us with better capability to trace emails, and provide security over those emails.
  • Provided the ability to encrypt email.
  • Gave us a professional video conferencing system.
  • Easily manageable.

What needs improvement?

The default reporting is not very helpful; extendable mostly through PowerShell; must have knowledge of PowerShell to fully utilize.

For how long have I used the solution?

I have used it for a little over one year.

What do I think about the stability of the solution?

I have not had an issue with anything going down. On Google Apps for Business, it was frequent.

What do I think about the scalability of the solution?

No issues with scalability; easy to work with and extend.

How are customer service and technical support?

Honestly have not had to deal with technical support; most problems have been resolvable through the community and online research.

Which solution did I use previously and why did I switch?

We previously used Google Apps for Business. Solution was incomplete, a headache to manage and extend. Email filtering was essentially useless.

How was the initial setup?

Initial setup was very straightforward; was able to set up and migrate with little assistance.

What's my experience with pricing, setup cost, and licensing?

We use a parallel licensing structure through Dell. Originally, there were some limitations; however, those limitations are now rare.

Which other solutions did I evaluate?

We looked into an onsite email server, as well as staying with Google Apps for Business.

What other advice do I have?

Know PowerShell. This is where the true power of Office 365 lies.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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