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Office 365 Review

Eliminates server, hardware costs and downtime, new features are available immediately

How has it helped my organization?

No more on-prem Exchange Server, all mail in cloud, no maintenance or server management.

What is most valuable?

  • Exchagne Online
  • Security and compliance
  • Skype for Business
  • Office 365 ProPlus
  • SharePoint Online
  • Yammer
  1. There are no more server and hardware operational costs and downtime, updates, etc. for all the workloads available.
  2. Newer features and updates are available immediately.
  3. Can be managed from a single web interface.
  4. Cloud-based, so same experience for all users, regardless of location.
  5. Licensing, billing, and accounting are available from the management interface.

What needs improvement?

We have had some connectivity issues.

For how long have I used the solution?

Three to five years.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Very good.

Which solution did I use previously and why did I switch?

We previously had an on-prem solution.

How was the initial setup?

Easy.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

I would rate it a 10 out of 10. I'm very satisfied with the product, with Microsoft, and the support provided by the tech. It's very good.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Highlights
Pros
There are no more server and hardware operational costs and downtime, updates, etc. for all the workloads available. Newer features and updates are available immediately. Can be managed from a single web interface. Cloud-based, so same experience for all users, regardless of location.
Cons
We have had some connectivity issues.
Pricing Advice
Licensing, billing, and accounting are available from the management interface.