Oracle E-Business Suite Review

Scalable with good support, but the user-experience needs to be improved

What is our primary use case?

Our primary uses are in our financial and manufacturing systems.

What is most valuable?

The most valuable features are the financial-related capabilities. 

What needs improvement?

The simplicity of the user experience needs to be improved tremendously.

The support and analytics features need to be improved.

For how long have I used the solution?

I have been working with the Oracle E-Business Suite for 20 years.

What do I think about the scalability of the solution?

From my perspective and from my experience with other solutions, I would say that the Oracle E-Business Suite is very scalable. There are approximately 150 users.

How are customer service and technical support?

I would rate the Oracle technical support and eight out of ten. The quality of the solution and the speed in which they provide it are good, but not excellent.

How was the initial setup?

This is a complex implementation. It took approximately eight months to deploy.

What about the implementation team?

We have an in-house team of five engineers for maintenance.

What's my experience with pricing, setup cost, and licensing?

Considering the market at the moment, Oracle needs to adjust the pricing of this solution.

What other advice do I have?

Overall, this is a good product I totally recommend it. That said, there are some issues with the UX, analytics, and general complexity of it. It is very good from an executive perspective and a very good tool, but from the UX-perspective, it is old-fashioned.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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