Oracle E-Business Suite Review

Good support, scales according to our needs, and makes finance operations easier


What is our primary use case?

The solution is primarily used in our financial department. It makes financial operations easier to perform.

What is most valuable?

This is a stable product that performs well in our financial department.

What needs improvement?

It requires training before you can easily use this product, so it should be easier to use. It is of moderate difficulty; not very easy and not too hard, but training is needed.

The installation could be simplified.

For how long have I used the solution?

We have been using Oracle E-Business Suite for ten years.

What do I think about the stability of the solution?

This solution is stable and we plan to continue using it.

What do I think about the scalability of the solution?

This is a scalable product and we have approximately 100 users.

How are customer service and technical support?

We have been in contact with Oracle support and have opened tickets with them. We are satisfied with the service.

How was the initial setup?

The initial setup is complex.

What about the implementation team?

We outsourced for the implementation.

The maintenance is being done by our in-house group of four people.

What's my experience with pricing, setup cost, and licensing?

The license is very expensive and I think that it needs to be cheaper to get a wider range of users or customers. We pay for licensing on a yearly basis.

What other advice do I have?

In summary, this is a good product and I recommend it for large businesses.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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