Oracle WebCenter Review

It presents middleware and ECM functionalities to the end user in a single portal application.


What is most valuable?

  • Worklist
  • Process Spaces
  • Discussion Board
  • Document Viewer
  • Blogs
  • Wiki

These features are great components in WebCenter Collaboration for presenting various middleware and ECM functionalities to the end user in a single portal application. This also gives a seamless experience with single sign-on capabilities.

How has it helped my organization?

It has helped us internally to collaborate better.

What needs improvement?

UCX needs improvement and better APIs for integration with custom and third-party apps; better layouts for mobility.

For how long have I used the solution?

I have used it for over six years now. (I started with 11g.)

What do I think about the stability of the solution?

It can get slower under load.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is 8/10.

Which solution did I use previously and why did I switch?

I have previously used IBM WebSphere portal.

How was the initial setup?

Initial setup was simple for standard things, but for customisation and third-party integration, it can get cumbersome.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing depends upon the other FMW products you use along with this.

Which other solutions did I evaluate?

We are an Oracle gold partner, so we didn't evaluate other products.

What other advice do I have?

It has excellent features and possibilities for collaboration; you will need skilled resources, though.

Which version of this solution are you currently using?

12c
**Disclosure: My company has a business relationship with this vendor other than being a customer: We are an Oracle gold partner.
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