QuickBase Review

We're able to create relational database tables and end users can make their own applications without any coding, but the API should be in JSON, not XML.


Valuable Features

The features that are most valuable are the ones that allow me, as a developer, to create business applications rapidly. Quickbase has some amazing built in tools that allow users to get ideas up and running very quickly. Personally, I really enjoy the ease of creating relational database tables, Quickbase does this so effortlessly anyone can do it. The roles and permission features are also very valuable.

Improvements to My Organization

Quickbase allows us to conceptualize an idea and deploy it very quickly to users. It even has the ability to let end users make their own applications without any coding.

Room for Improvement

The API uses XML. I would like to see them update the system to include are more popular format like JSON. The mobile version of the applications could also be improved.

Use of Solution

3 Years

Deployment Issues

The only issues with deployment seem to be the extra time involved in setting up roles and permissions for tables fields and reports. By default a new field allows modify to everyone. It is quite tedious adjusting these for every new field. It would be nice if the field level access control had a feature that could make all a certain privilege at once.

Stability Issues

A few times, the system has seen a "traffic jam" and very rarely does it go down, but it has had some hiccups this year with our systems being down a whole afternoon.

Scalability Issues

No, Quickbase scales nicely as long as the developer builds with scalability in mind.

Customer Service and Technical Support

Customer Service:

Intuit seems to try to create a lot of content for new users to get up and running like webinars. I have never had to use it, but I think their support is just fine.

Technical Support:

Intuit seems to try to create a lot of content for new users to get up and running like webinars. I have never had to use it, but I think their support is just fine.

Previous Solutions

Many different solutions to suit many different business processes. We switched because it is a lot easier and cheaper to run one system instead of multiples.

Initial Setup

Yes, it was a straightforward setup. Simply signup, login and start creating. Intuit offers a trial subscription so you can easily give it a try.

Implementation Team

The system was integrated in house, migrating all data over from previous systems. The import process is easy and makes migration a breeze.

ROI

The ROI we see is mostly through time saved from users using multiple applications, sometimes cumbersome for what the application demands.

Pricing, Setup Cost and Licensing

The pricing is affordable and comparable to other platforms that have less features and the credibility of Intuit behind it.

Other Solutions Considered

We looked at a variety of options and tried a selection of software to suit our needs. We even went the route of developing custom business applications that were costly to maintain to achieve our goals.

Other Advice

Excellent product with a great team developing it. Speaking with some development team members at a conference, Quickbase is really moving forward with new developments.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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