QuickBase Review

I am very pleased with the documentation and user input. It has helped me to keep all of my programming in house and will continue to do so.


Valuable Features

API Calls and Exact Forms. I am very pleased with the documentation and user input. It has helped me to keep all of my programming in house and will continue to do so.

Improvements to My Organization

I was able to take procedures that took many people and minimize the keystrokes and database touches by using API calls and formula url's to auto populate needed fields in multiple tables.

Room for Improvement

I just see the need for more integration with your Quickbooks suite of software and the display of Mobile data needs improvement. 2 fields is not enough.

Use of Solution

6 years.

Deployment Issues

I never have in issue with deployment just and issue with user interaction. Its the Users fault though not following instruction.

Stability Issues

Absolutely no stability issues. Works great with all my newer devices and computers. I think in the past 6 years I have been down 3 times and for very little time.

Scalability Issues

Being the customizable platform that Quickbase is there has been absolutely no issues with scalability. I can build any of my ideas and implement them immediately.

Customer Service and Technical Support

Customer Service:

The few times that I have needed customer service in the past 6 years the service has been prompt and accurate. Very good phone conversations and I feel like it is not outsourced

Technical Support:

The tech support has been great and very informative. They have helped us to the point that my current questions cannot be solved with quickbase programming and I am moving to java for the solutions.

Previous Solutions

No I did not use a previous solution, I started using Quickbase in the beginning of the company. So there was no software package to switch from. This is much easier to use that MS access.

Initial Setup

Super easy to setup and I have had such a boost in confidence that I have out programmed the quickbase environment and are looking to learn java to help.

Implementation Team

I have not used a vendor team and implemented everything in house. I tried to use a certain team and the made promises they could not fulfill.

ROI

I have never calculated the ROI for this product. I know It has saved me atleast 2 office positions, 60k per year I would say.

Pricing, Setup Cost and Licensing

I am satisfied with my choice of 20 users. I have extras if needed for new hires and it provides me flexibility if I want to add a customer to the system temporarily the users are available.

Other Solutions Considered

I jumped right into Quickbase. It has a trusted Backing company and I use thier products also. I am very satisfied and would not want to switch to anything else.

Other Advice

This is a great product and I would recommend it to anyone looking to purchase a hosted database. Not having to worry about the computer hardware has been a help and I see expanding the service in the future.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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