QuickBase Review

As your needs change, you can update your application to change with you


What is most valuable?

You can customize an application to best meet the needs of your business is invaluable! As your needs change, you can update your application to change with you.

How has it helped my organization?

We no longer have tons of Excel spreadsheets floating around the office to track various things, we can now track and update them in one place.

What needs improvement?

I wish it had a better calendar feature.

For how long have I used the solution?

Over five years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

10 out of 10.

Technical Support:

10 out of 10.

Which solution did I use previously and why did I switch?

Yes, we previously tracked our cases in Access and couldn't be any reporting on our results without exporting.

How was the initial setup?

Straightforward, easy to import our old data and create reports to display it.

What about the implementation team?

In-house.

What was our ROI?

Unsure.

What's my experience with pricing, setup cost, and licensing?

It's worth it.

Which other solutions did I evaluate?

Yes, off the shelf case management systems.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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