ScienceLogic Review

We were using Nagios but switched to ScienceLogic to centralize our monitoring, graphing, and alerting systems.

What is most valuable?

The best feature is how customizable the platform is. It can be integrated into various systems, processes, and customized to the client's liking.

How has it helped my organization?

The product was able to centralize our monitoring, graphing, and alerting systems (including PagerDuty integration).

What needs improvement?

Usability is important. The interface is nice, but very complex and requires lots of learning involved in managing and navigating the product.

For how long have I used the solution?

I used this solution for over a year, replacing an existing monitoring platform.

What was my experience with deployment of the solution?

No issues encountered with deployment.

What do I think about the stability of the solution?

No issues encountered with stability.

What do I think about the scalability of the solution?

Yes - scaling for thousands of servers requires a significant footprint of collectors to handle the load.

How are customer service and technical support?

Customer Service:

Excellent customer service.

Technical Support:

Excellent technical support.

Which solution did I use previously and why did I switch?

Nagios - we switched because ScienceLogic is an all in one solution which is able to do more than Nagios.

How was the initial setup?

It was complex - it required their technicians to assist on setting up the system initially.

What about the implementation team?

Through ScienceLogic direct. They were very knowledgeable.

What's my experience with pricing, setup cost, and licensing?

Setup and day-to-day cost is negotiable, but having a lot of devices can be expensive in the long run.

Which other solutions did I evaluate?

We compared ScienceLogic to Nagios, LogicMon, and Zabbix.

What other advice do I have?

Test the product thoroughly and do a cost analysis to see if the product is suitable long term.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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