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ScienceLogic Review

Has saved us time. Very efficient in terms of deployment and implementation.

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What is most valuable?

Too many to name all of them but some examples are:

Dashboard
Dynamic Apps
Widget builder
Reporting
Integration
Custom threshold
Custom event
Runbook
Automation

How has it helped my organization?

Time. Very efficient in terms of deployment, and implementation.

What needs improvement?

I see room to do better in the network and SNMP trap processing. A major bug was discovered on the asset warranty alarm mapping, I hope the problem has been resolved by now.

For how long have I used the solution?

One and a half years on a global scale.

What was my experience with deployment of the solution?

There were times when the backup MySQL data sync had a problem within the probe and the main instance.

What do I think about the stability of the solution?

Minor, it was related to the sync issues.

What do I think about the scalability of the solution?

The scalability and performance is excellent. We use it globally.

How are customer service and technical support?

Customer Service:

They are knowledgeable and very responsive.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

We previously used a different solution. This is the best tool ever which allowed us to consolidate from various monitoring solutions such as HPOV, CA and SCOM..