ScienceLogic Review

Has saved us time. Very efficient in terms of deployment and implementation.


What is most valuable?

Too many to name all of them but some examples are:

  • Dashboard
  • Dynamic Apps
  • Widget builder
  • Reporting
  • Integration
  • Custom threshold
  • Custom event
  • Runbook
  • Automation

How has it helped my organization?

Time. Very efficient in terms of deployment, and implementation.

What needs improvement?

I see room to do better in the network and SNMP trap processing. A major bug was discovered on the asset warranty alarm mapping, I hope the problem has been resolved by now.

For how long have I used the solution?

One and a half years on a global scale.

What was my experience with deployment of the solution?

There were times when the backup MySQL data sync had a problem within the probe and the main instance.

What do I think about the stability of the solution?

Minor, it was related to the sync issues.

What do I think about the scalability of the solution?

The scalability and performance is excellent. We use it globally.

How are customer service and technical support?

Customer Service:

They are knowledgeable and very responsive.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

We previously used a different solution. This is the best tool ever which allowed us to consolidate from various monitoring solutions such as HPOV, CA and SCOM..

What about the implementation team?

Both in-house and though a vendor team. They are very experienced and able to answer straight from an inquiry when it comes to a technical issue.

Which other solutions did I evaluate?

Yes, we looked at FireScope unify.

What other advice do I have?

It has a speedy deployment and an impressive dashboard.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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