ScienceLogic Review

Has improved our network infrastructure monitoring and reduces any unplanned outages.


What is most valuable?

  1. Registry information for better inventory pull information
  2. Event information to granular level
  3. Adding support/KB notes to events

How has it helped my organization?

Improved network infrastructure monitoring which reduces any unplanned outages.

What needs improvement?

Need to have a better export data/copy to clipboard option to transfer the data to do more analytics on the events/trends/graph.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

Error information doesn’t have a good information if something goes wrong while doing a device discovery (I tried this a while back- couldn’t be more specific).

What do I think about the stability of the solution?

Never got to know since we have two to three instances running.

How are customer service and technical support?

Customer Service:

I haven't needed to call them.

Technical Support:

I haven't needed to call them.

Which solution did I use previously and why did I switch?

Yes, and we switched because it had a heavy GUI and was impossible to suppress certain events.

What about the implementation team?

In-house.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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