What is most valuable?
- Talent management
How has it helped my organization?
- Rolled all of payroll and HR into one
What needs improvement?
For how long have I used the solution?
I have used it for seven months.
What was my experience with deployment of the solution?
We encountered deployment issues.
What do I think about the stability of the solution?
We encountered stability issues.
What do I think about the scalability of the solution?
We have not encountered any scalability issues.
How are customer service and technical support?
Customer service is 8/10.
Which solution did I use previously and why did I switch?
We previously used ADP. We switched because they had hidden costs and their reporting system was not user-friendly.
What about the implementation team?
An in-house implemented it.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Ensure you know what is considered extra charges.
Which other solutions did I evaluate?
Before choosing this product, we also evaluated ADP, Kronos, and Oracle.
Find out what your peers are saying about UKG, Workday, ADP and others in Benefits Administration. Updated: June 2021.
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