UKG Review

The recruiting, BI, and talent management features are valuable.

What is most valuable?

  • Recruiting
  • BI
  • Talent management

How has it helped my organization?

  • Rolled all of payroll and HR into one

What needs improvement?

  • Implementation

For how long have I used the solution?

I have used it for seven months.

What was my experience with deployment of the solution?

We encountered deployment issues.

What do I think about the stability of the solution?

We encountered stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

Customer service is 8/10.

Which solution did I use previously and why did I switch?

We previously used ADP. We switched because they had hidden costs and their reporting system was not user-friendly.

What about the implementation team?

An in-house implemented it.

What was our ROI?

Not much ROI yet.

What's my experience with pricing, setup cost, and licensing?

Ensure you know what is considered extra charges.

Which other solutions did I evaluate?

Before choosing this product, we also evaluated ADP, Kronos, and Oracle.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ITCS user
1 Comment

author avatarMicole Kaye (Ultimate Software)
Real User

Hi there, thank you for providing us with feedback. We're happy to hear we are providing value to your business. Have a wonderful day. Thank you!