UKG Review

The trainings are valuable.


What is most valuable?

  • Trainings

How has it helped my organization?

The more we learn, the better we can roll out new features.

What needs improvement?

Simplify steps to execute functions.

For how long have I used the solution?

I have used it for eight months.

What was my experience with deployment of the solution?

We did encounter deployment issues with the vendor setting up the core.

What do I think about the stability of the solution?

We did encounter stability issues.

What do I think about the scalability of the solution?

I'm not sure whether we have encountered any scalability issues.

How are customer service and technical support?

Customer Service:

Customer service is excellent.

Technical Support:

Technical support is excellent.

Which solution did I use previously and why did I switch?

We previously used a CBIZ legacy system. We switched because Ultipro was the best solution to help our growth.

How was the initial setup?

Initial setup was too complex; an outside vendor set up the core.

What about the implementation team?

On a scale from 1-10, I'd rate HRarchitect a 3.

What was our ROI?

I'm not sure about ROI at this time; I'd say we are still in the negative at this point.

Which other solutions did I evaluate?

Before choosing this product, we also evaluated ADP and Paycor.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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