What is most valuable?
All of the features are valuable.
How has it helped my organization?
We have been with Ultipro for 10 years; love it!
What needs improvement?
For how long have I used the solution?
I have used it for 10 years.
What was my experience with deployment of the solution?
We did not encounter any critical deployment issues.
What do I think about the stability of the solution?
We did not encounter any stability issues.
What do I think about the scalability of the solution?
We did not encounter any scalability issues.
How are customer service and technical support?
Customer service is great. Technical Support
Technical support is great.
Which solution did I use previously and why did I switch?
We previously used ADP. We switched because ADP had crappy reports.
How was the initial setup?
What about the implementation team?
We had a team implement it; the majority was done by our IT person.
Which other solutions did I evaluate?
This product was chosen for us by our IT dept.
What other advice do I have?
Find out what your peers are saying about UKG, Workday, ADP and others in Benefits Administration. Updated: June 2021.
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