UKG Review

It is stable and scalable. All of the features are valuable.


What is most valuable?

All of the features are valuable.

How has it helped my organization?

We have been with Ultipro for 10 years; love it!

What needs improvement?

  • BI reports

For how long have I used the solution?

I have used it for 10 years.

What was my experience with deployment of the solution?

We did not encounter any critical deployment issues.

What do I think about the stability of the solution?

We did not encounter any stability issues.

What do I think about the scalability of the solution?

We did not encounter any scalability issues.

How are customer service and technical support?

Customer Service:

Customer service is great.

Technical Support:

Technical support is great.

Which solution did I use previously and why did I switch?

We previously used ADP. We switched because ADP had crappy reports.

How was the initial setup?

Initial setup went OK.

What about the implementation team?

We had a team implement it; the majority was done by our IT person.

Which other solutions did I evaluate?

This product was chosen for us by our IT dept.

What other advice do I have?

It is a great product.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment

author avatarMicole Kaye (Ultimate Software)
Real User

Hi there, thank you for the kind words. Happy to hear you have been enjoying Ultimate for so long! We're happy you are part of our UltiFamily. Have a great day! Thank you!