UKG Review

The payroll features are valuable.


What is most valuable?

  • Payroll

How has it helped my organization?

  • SaaS upgrade
  • GL

What needs improvement?

  • Less IT needs for upgrades

For how long have I used the solution?

I have used it since 2015.

What was my experience with deployment of the solution?

We have encountered little deployment issues, here and there.

What do I think about the stability of the solution?

We have encountered little stability issues, here and there.

What do I think about the scalability of the solution?

We have encountered little scalability issues, here and there.

How are customer service and technical support?

Customer Service:

Customer service is good.

Technical Support:

Technical support is good.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

What about the implementation team?

A joint vendor and in-house team implemented it.

What's my experience with pricing, setup cost, and licensing?

Pricing is high for a limited license.

Which other solutions did I evaluate?

Before choosing this product, we did evaluate other options, but I don't remember which ones.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment

author avatarMicole Kaye (Ultimate Software)
Real User

Hi there, thank you for sharing your experience with us. We're happy to hear you find our payroll features valuable. Have a great day. Thank you!