What is most valuable?
How has it helped my organization?
What needs improvement?
- Less IT needs for upgrades
For how long have I used the solution?
I have used it since 2015.
What was my experience with deployment of the solution?
We have encountered little deployment issues, here and there.
What do I think about the stability of the solution?
We have encountered little stability issues, here and there.
What do I think about the scalability of the solution?
We have encountered little scalability issues, here and there.
How are customer service and technical support?
Customer service is good. Technical Support
Technical support is good.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
What about the implementation team?
A joint vendor and in-house team implemented it.
What's my experience with pricing, setup cost, and licensing?
Pricing is high for a limited license.
Which other solutions did I evaluate?
Before choosing this product, we did evaluate other options, but I don't remember which ones.
Find out what your peers are saying about UKG, Workday, ADP and others in Benefits Administration. Updated: September 2021.
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