UKG Review

The payroll and time management features are valuable.


What is most valuable?

The payroll and time management features are the most valuable.

How has it helped my organization?

Employees love to see their paychecks as soon as payroll has processed.

What needs improvement?

Some reports are not accurate.

For how long have I used the solution?

I have used it for two years.

What was my experience with deployment of the solution?

We have encountered deployment issues.

What do I think about the stability of the solution?

We have not encountered any stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

Customer service is 10/10.

Technical Support:

Technical support is 10/10.

Which solution did I use previously and why did I switch?

We previously used a different solution. We switched because it did not have any report writing capabilities.

How was the initial setup?

Initial setup was straightforward and complex.

What was our ROI?

I'm not sure about ROI.

What's my experience with pricing, setup cost, and licensing?

I don't advise others about pricing and licensing.

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate other options.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More UKG reviews from users
Find out what your peers are saying about UKG, Workday, ADP and others in Benefits Administration. Updated: June 2021.
522,281 professionals have used our research since 2012.
Add a Comment
ITCS user
Guest
1 Comment

author avatarMicole Kaye (Ultimate Software)
Real User

Hi there, thank you for providing us with feedback. We're happy to hear you are enjoying your overall experience with us. Have a great day.