- Platform configuration
LMS integration in Career Development needs to improve.
I have used it for seven years.
We have encountered deployment issues. The setup was not with best practices and we lacked the macro knowledge to know what would have been optimal.
We have encountered minimal stability issues.
We have not encountered any scalability issues.
The level of customer service is high; professional, friendly, and efficient.Technical Support:
Technical support is good; getting the right person sometimes is an issue.
We previously used an ADP solution that was not web based. Portal and recruitment were our reasons for switching.
Initial setup was complex due to our multitude of locations, service types and union. There have been dramatic changes in how implementation is now done.
Initial setup of recruitment and onboarding were straightforward and flawless.
An Ultipro team implemented it.
Onboarding was done by a vendor and their expertise was excellent.
BI is great and licensing meets our needs; as a non-profit, the pricing is steep and constantly needs to be defended.
Before choosing this product, we also evaluated ICIMS and ADP.
Ultimate is quite innovative and in recent years; seem to be looking for products that are far beyond CORE.