WhatsUp Gold Review

Useful for resource monitoring, but it needs a better user-interface


What is our primary use case?

We use this solution for monitoring our network.

What is most valuable?

The most valuable feature is the monitoring of resources. The reporting of uptime and other statistics is also useful. 

What needs improvement?

The version that we are using seems pretty clunky and not very well-designed. I would like to see the user interface improved to provide a better flow. It seems that the interface is designed by an engineer. I like to have a technical interface, but in this solution, some things need to be better presented.

I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated.

For how long have I used the solution?

Five years.

What do I think about the stability of the solution?

The product seems to be pretty solid.

We have two users who work with this solution.

What do I think about the scalability of the solution?

I would say that this solution is scalable.

How are customer service and technical support?

We have not had contact with technical support.

How was the initial setup?

The solution was installed before I joined the company.

Which other solutions did I evaluate?

My understanding is that there are better products out there that do a better job.

What other advice do I have?

We are running an older version of this solution, so it is tough to say. In general, this solution does its job, but if you are looking for bells and whistles then look elsewhere.

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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