WorkFusion Review

Straightforward to set up and easy to use


What is most valuable?

The most valuable feature is that it is easy to use.

What needs improvement?

One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube. Some websites are blocked by China. It is difficult to access, which is one of the biggest concerns.

In the next release, I would like to see more documentation and videos available and accessible in China and Regional.

For how long have I used the solution?

I have been using WorkFusion for six months.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable and it's easy to expand.

I am currently the only user because we have to do the setup learning from the website.

How are customer service and technical support?

I have not contacted technical support yet. I have not had any issues.

Which solution did I use previously and why did I switch?

Previously, I was working with Blue Prism. Blue Prism is highly architectural. It is deployed through a complex architecture. The server control and development and vendor support are very expensive here in China.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

Before using this solution I would recommend a POC first.

I would rate this solution an eight out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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