AppDynamics Archived Reviews (More than two years old)

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Vendor
Production Operations Systems Admininistrator III at a software R&D company with 1,001-5,000 employees
Feb 21 2017

What is most valuable?

The modules that we are finding most valuable are as follows: * Applications: This provides us insight into how our applications are performing within our environments and affords us the ability to identify opportunities and make changes to… more»

How has it helped my organization?

The totality of the product has allowed us to decrease our mean time to resolution when issues are detected. Also, because we’ve implemented this in our test dev environments, we now use it to measure and quantify performance improvements… more»

What needs improvement?

The product has a pretty diverse metrics browser, but I’d like to see better out-of-the-box visual reporting so that we can roll this up to management. I have no doubt that will be improved in the next release.

What other advice do I have?

Take the time to plan what exactly it is you are looking to get out of the software; it will pay dividends after implementation.

Which other solutions did I evaluate?

We evaluated several other products in addition to AppDynamics (Ruxit, New Relic & Dynatrace). While each possesses some great tools, none provided the totality or completeness of toolset that we required for our complex environments.
Vendor
Senior Consultant at a aerospace/defense firm with 1,001-5,000 employees
Jan 04 2017

What is most valuable?

* End-to-end business transaction breakdown: clear picture of where the application is taking time * Easy user interface to work on

How has it helped my organization?

In a critical project where, along with the monitoring solution, RUM is also deployed, it gives you complete clarity why my business transaction failed and what is technically causing that to occur. Instead of wasting time mugging up in… more»

What needs improvement?

This product still has to evolve with the latest technologies for which support is available. A lot of new technologies are being developed, such as Node.js, Docker, Play framework, Redis/Couchbase. Instead of just exposing the count… more»

Which solution did I use previously and why did I switch?

We previously used Dynatrace. The AppDynamics interface was intuitive and more easy to understand. Also, deployment is easy.

What other advice do I have?

Have a look on all three solutions: AppDynamics, Dynatrace and New Relic.
Find out what your peers are saying about AppDynamics, Dynatrace, Broadcom and others in Application Performance Management (APM). Updated: March 2020.
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Gaute Holmin
Real User
Solutions Architect and Community Leader at a tech vendor with 10,001+ employees
Jan 04 2017

What is most valuable?

The most valuable feature is the standard APM agent for Java and .NET. We always find bottlenecks in applications with these agents.

How has it helped my organization?

We've seen tasks the end users have to do on a daily basis that used to take 30-60 seconds been improved to take under two seconds, based on reports and recommendations we have written based on… more»

What needs improvement?

In general, AppDynamics is by far the easiest APM tool to use. The biggest room for improvement is related to maintenance of the solution. A centralized upgrade of agents is sorely missed.

What's my experience with pricing, setup cost, and licensing?

I cannot discuss our customers’ ROI. I would advise to get as many APM agents as you have application servers, to start easy with EUM, and grow the EUM as your website/app grows. Don't do analytics at… more»

What other advice do I have?

Just try it. AppDynamics has a free, 14-day trial. If you don't have the needed staff or knowledge, talk to one of AppDynamics’ partners.

Which other solutions did I evaluate?

We have delivered, and deliver, services related to Dynatrace and HPE. AppDynamics is, today, the solution that is easiest to deploy and gives the quickest ROI.
Vendor
PROJECT MANAGER, JEE AND SOA ARCHITECT, EXPERT at a software R&D company with 51-200 employees
Jan 04 2017

What is most valuable?

By stack trace exception I mean the automatic correlation between the exception stack trace with the request. For example, you can ignore specific know issue and In transaction snapshots, an ignored exception does not appear as an error in… more»

How has it helped my organization?

This product has improved the performance management of our applications before deploying them to the end user. (Les Douanes du Sénégal is our main reference.)

Which solution did I use previously and why did I switch?

I have not used a different solution.

What other advice do I have?

This product facilitates load testing and visibility of their results and facilitates diagnosis and analysis for code optimization (SQL queries, instructions and inefficient code).

Which other solutions did I evaluate?

We have some experience with Dynatrace.
Vendor
IT Manager in web analysis and performace at a retailer with 1,001-5,000 employees
Dec 09 2016

What is most valuable?

The most valuable features are: * Error analysis in the troubleshooting sections go straight to the point. * Autodiscovery of transactions.

How has it helped my organization?

Now, my team is not that close to the APM information. Using AppDynamics, it was possible to delegate how to read information on the client side because of how easy that is.

What needs improvement?

If you are analyzing real time dashboard or metrics, AppDynamics will give you a refresh each minute, no matter what number you are watching. This is a real situation when you are facing the screen… more»

What's my experience with pricing, setup cost, and licensing?

It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of… more»

Which solution did I use previously and why did I switch?

We previously used Introscope, which was difficult to use and not intuitive at all

Which other solutions did I evaluate?

Two years ago, we evaluated Dynatrace and New Relic.
Vendor
Capability Development Manager - Monitoring at a energy/utilities company with 10,001+ employees
Dec 07 2016

What is most valuable?

Part of it is the ease of adoption. We were a big CA house beforehand. We had a massive implementation of CA APM, but nobody uses it. We ditched CA in favor of AppDynamics. We compared New Relic and AppDynamics. AppDynamics is, in my… more»

How has it helped my organization?

As any APM tool should, it provides root cause analysis. It enables you to reduce your mean time to resolution. It enables you to identify performance bottlenecks, even in pre-production environments. It generally helps provide better… more»

What needs improvement?

Part of it is support for more modern languages. Node is lagging behind. And I think clarity on exactly where they intend to go, as well, because the relationship with other vendors like Splunk is a little bit grey at the moment. I'm… more»

What other advice do I have?

Think about what it is you're doing beforehand. Plan it a little bit. One of the slightly strange problems that some of the early teams ran into was fundamentally misunderstanding the application tier and node hierarchy in AppDynamics. You… more»

Which other solutions did I evaluate?

As I’ve mentioned, we've looked at New Relic. Previously, a few years ago, we looked at Dynatrace. We've had a relationship with CA for 10 years, something like that. We definitely wanted to move away from the CA legacy. Of the three main… more»
Consultant
Senior Performance Consultant at a tech services company with 1,001-5,000 employees
Nov 22 2016

What is most valuable?

* Unified Monitoring * Application Performance Management * End User Monitoring * Infrastructure Visibility * Application Analytics vs Business Insights: real-time insights into IT operations, customer experience and business outcome. *… more»

What needs improvement?

* Full-stack network monitoring in terms of monitoring the router, switches, hubs, etc.(Third-party tool integration should be enabled). * It should be monitoring jitter, retransmission, retransmission timeouts, Nagle delays, Window size or… more»

Which solution did I use previously and why did I switch?

I have used Dynatrace Ruxit, New Relic APM solutions. We did not switch to Appdynamics, still we are using other Application Performance Management solutions. It depends on the customer requirement and APM fit for the application. Dynatrace… more»

What other advice do I have?

AppD is more effective in terms of business insights- Connect the dots between application performance and business outcomes with custom dashboards. Get visibility into the business impact of customer experience quality Breaks the Silos and… more»

Which other solutions did I evaluate?

Yes, Riverbed, Dynatrace Ruxit, NewRelic
Consultant
Technical Account Manager at a tech services company with 51-200 employees
Aug 31 2016

What is most valuable?

Code-level deep dive analysis and automated application flow service models: Companies maintaining strict compliance such as PCI, etc., can easily use AppDynamics without any restrictions, because it… more»

How has it helped my organization?

No visibility from application code-level failures: It used to take a lot of effort, but after we implemented this solution, we can easily determine the root cause of issues.

What needs improvement?

In the current version of AppDynamics, there is a correlated section, where we can see all servers’ performance along with application performance, but network performance is missing. Including… more»

Which solution did I use previously and why did I switch?

Our Customers previously used APM solutions like DynaTrace, TMART, New Relic, etc.

What other advice do I have?

Just go for it.

Which other solutions did I evaluate?

We evaluated almost all other similar products, as per the Gartner report. AppDynamics is the best fit as an Application Performance Management solution.
Vendor
Senior Application Support Specialist - ITIL® at AsianLogic
Nov 22 2014

What is most valuable?

Application Flow Map, Operational Dashboards, Transaction Scorecards, Exception details (stacktrace, sql queries, etc), it provides all the information required to engage the issue, Metric browser… more»

How has it helped my organization?

We can evaluate the performance of an application by doing a few clicks and find bottlenecks very easily. Automatic alerts on resource exhaustion for DB connection pools, HTTP app thread pools… more»

What needs improvement?

Charting is cumbersome; inability to do decimal fraction arithmetic in expressions (for alerts), so everything has to be done in % rather than as natural fractions. Can’t get response time by host for… more»

Which solution did I use previously and why did I switch?

We haven't used any other solutions in past, this is the first APM solution we use for our Java based applications.

What other advice do I have?

Scale the product properly within your system’s architecture to get better results in order to analyze your app's performance properly.

Which other solutions did I evaluate?

Yes, I evaluated OPNET as well.
Vendor
Developer with 1,001-5,000 employees
Jun 10 2014

What is most valuable?

Stack trace of PHP calls through the application and timings of those calls.

How has it helped my organization?

We've used AppDynamics to easily identify application slowdowns and rectify them on several occasions. It has also helped in our QA environment to analyze new releases and ensure they are not harming performance.

Which solution did I use previously and why did I switch?

No, AppDynamics was our first.

What other advice do I have?

Read up on documentation, and play around with the config settings, there is a vast wealth of information that can be retrieved if you know how to look for it.

Which other solutions did I evaluate?

We investigated several other APM solutions prior to going with AppDynamics, specifically New Relic and dynaTrace.
Vendor
Gateway Systems Administrator with 51-200 employees
Jun 09 2014

What is most valuable?

Viewing JVM performance and the business transactions for latency and SLA.

How has it helped my organization?

It helps us to quickly pinpoint specific application problems related to memory and slow queries.

What needs improvement?

Yes, the custom dashboard. Making custom dashboards is really tedious. I wish there was just a drag and drop to slap things together quickly.

Which solution did I use previously and why did I switch?

We weren't previously using another APM solution. We were only using a very basic Java profiler beforehand.

What other advice do I have?

AppDynamics does exactly what it says it can do. It's well readable and easy to navigate. Configuration and changing things around is easy enough.

Which other solutions did I evaluate?

AppDynamics was the only product I evaluated in a production setting. All my previous APM use was in a development environment.
Vendor
Systems Engineer with 51-200 employees
Jun 09 2014

What is most valuable?

The fact that we can track all steps from a transaction and find the relation with the OS. With the metrics AppDynamics provides us with, we have a complete picture to draw conclusions.

How has it helped my organization?

We have already found memory leaks in some systems. And also some SQL calls to the DB that cause issues.

What needs improvement?

We miss more information for tweaks at the OS level and resource usage. Also making the integration with AppDynamics easier would be a good improvement.

What's my experience with pricing, setup cost, and licensing?

What I can say is that we didn't have any surprises with regards to cost. Everything was clear from the beginning.

What other advice do I have?

Sizing of the product in term of the server to run it or architecture is the secret to success.

Which other solutions did I evaluate?

We looked into several different products but never integrated any of them. We mainly looked at Hyperic and New Relic.
Vendor
Application Engineer at a manufacturing company with 1,001-5,000 employees
Jun 08 2014

What is most valuable?

By far the most valuable/important feature for us is the ability to correlate the performance of individual business transactions across multiple nodes and applications in our environment.

How has it helped my organization?

Usually when a performance issue occurs there is a lot of finger pointing and spin that happens as a result. AppDynamics makes it very clear when/where the issue is occurring and it makes us quickly… more»

What needs improvement?

The alerts and pro-active monitoring need work. I have found it very cumbersome to setup meaningful rules. This has led us to use the tool as a reactive tool instead of a proactive tool. Also, it… more»

Which solution did I use previously and why did I switch?

No, another part of our company used New Relic though. We could not use that solution because it is cloud based and the specific data our group interacts with cannot be externally hosted.

What other advice do I have?

I would say the best thing people could do is to monitor as much as possible. By this I mean don't just monitor the app your team/group is building, but also everything it interacts with. I found the… more»

Which other solutions did I evaluate?

Yes, as stated above we considered New Relic but could not use it because it was a hosted solution.
Vendor
Senior Software Engineer with 51-200 employees
Jun 05 2014

What is most valuable?

JVM memory monitoring, hardware monitoring, response time monitoring and proactive alerting.

How has it helped my organization?

AppDynamics has allowed us to find critical memory flaws in our application. We were able to find a root cause to a JVM permgen issue by using AppDynamics’ memory monitoring tools.

What needs improvement?

Remove all Flash from the product. Also make drilling down in the response time call stacks easier.

What's my experience with pricing, setup cost, and licensing?

Setup cost was about 2-3 days of a developers time to install / configure. Day to day cost is we have an extra server that needs to be on to run AppDynamics.

Which solution did I use previously and why did I switch?

Our previous solution only allowed us to see hardware and response time latency, we were unable to drill into call stacks to find the root cause.

What other advice do I have?

AppDynamics has a lot of information it can give you. Be sure to take the time and understand all the data. There may be critical information that can help improve your application performance.
Vendor
User Experience Solution Director at a manufacturing company with 1,001-5,000 employees
Jun 04 2014

What is most valuable?

I think the ability to quickly correlate and introspect into what's going on inside a Java container is the most valuable feature for us. We haven't fully leveraged it yet for monitoring and altering… more»

How has it helped my organization?

In production we haven't had any serious issues which caused us to lean on it heavily but in pre-production we had a few big performance degradation problems. AppDynamics was crucial for us… more»

What needs improvement?

I think the only feedback from my team has been that it's not an HTML based UI right now, so it's limited on mobile devices. An HTML 4 or 5 based interface would be great.

What's my experience with pricing, setup cost, and licensing?

Day to day costs- vm's we pay for to run it and license costs. A little bit of administrative overhead but once it gets set up it's good to go.

Which solution did I use previously and why did I switch?

This was our departments first jump in with an APM solution. Some of us have some experience with New Relic (from when we were in other departments which have 100's or 1000's of licenses). We started… more»

What other advice do I have?

The model that we used to do the POC and prototype to test it out first helped to get us familiar with the tool, familiar with it and trained on it. AppDynamics suggested it and said they could come… more»
Vendor
Application Support Engineer with 51-200 employees
Jun 02 2014

What is most valuable?

The detailed metrics that are collected about the JVM and the transaction snapshots, those have been most valuable to us to correct complex bugs.

How has it helped my organization?

We have been able to proactively correct issues from newly launched applications without even receiving complaints from the end users, and the amazement of users when you notify them personally that… more»

What needs improvement?

The granularity of historic data could be improved.

Which solution did I use previously and why did I switch?

We did not use a comparable solution before, we choose AppDynamics when we initially compared the different Application Performance Management solutions.

What other advice do I have?

I rate the AppDynamics Pro usability, stability and customer experience as the best. This solution is very advanced and they keep on improving the features that make it great. Once you use AppDynamics… more»

Which other solutions did I evaluate?

AppDynamics was chosen over several competitors which we evaluated: CA Wiley and Compuware dynaTrace.
Vendor
Senior Systems Engineer at a manufacturing company with 1,001-5,000 employees
Jun 02 2014

What do you think of AppDynamics?

Valuable Features

Transactional awareness. The team really enjoyed being able to track a transaction from start to finish. Not really a feature but I find the interface easy to use.

Improvements to My Organization

Gave us a tool to track down slow transactions quickly.

Room for Improvement

LDAP integration.

Use of Solution

1 year

Deployment Issues

Just LDAP integration.

Stability Issues

We haven't seen any stability issues.

Scalability Issues

We haven't seen any scalability issues.

Customer Service and Technical Support

Customer Service: 8 out of 10 - I felt that the AppDynamics team was very engaged and more than willing to help but we never really got to a reasonable solution within the timeframe I had.Technical Support: 7 out of 10 - same reasoning as above. …

What is AppDynamics?

AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. AppDynamics’ integrated suite of applications is built on its innovative, enterprise-grade App iQ Platform that enables its customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing and optimizing complex application environments at scale. 

Also known as
AppD, AppDynamics APM
AppDynamics customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more

See more customers

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