Bonita Overview
Bonita is the #7 ranked solution in our list of top Process Automation tools. It is most often compared to Camunda BPM: Bonita vs Camunda BPM
What is Bonita?
Bonitasoft helps innovative companies worldwide deliver better digital user experiences for customers and employees. The extensible and open Bonita application platform unleashes the full potential of multidisciplinary development teams to create Living Apps: applications that allow continuous and incremental improvement, connecting tailored user interfaces with reliable back-office operations.
Bonita is also known as Bonita BPM.
Bonita Buyer's Guide
Download the Bonita Buyer's Guide including reviews and more. Updated: February 2021
Bonita Customers
With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.Bonita Video
Bonita Archived Reviews (More than two years old)
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JaimeBonilla
Desarrollador Senior Bonita BPM with 51-200 employees
Great product that is powerful in developing applications
What is most valuable?
It is powerful in developing applications.What needs improvement?
The GUI designer must be improved. When you generate a form it does not generate so well.For how long have I used the solution?
Three to five years.What do I think about the stability of the solution?
I have not encountered issues with stability.What do I think about the scalability of the solution?
I have not encountered issues with scalability.How are customer service and technical support?
I would rate the level of technical support as highly effective.Which solution did I use previously and why did I switch?
I did not previously use a different solution.How was the initial setup?
This solution was relatively complex to implement.What's my experience with
…
Claudio Daniel Ruiz Diaz
Dueño at a tech services company
Java integration is powerful enough to solve any complex problems
Pros and Cons
- "Process automation with Bonita BPM is really easy."
- "Automation in vacation of a human resources replacement would be a good improvement in the product."
What other advice do I have?
If you are trying to use a BPM solution for a core business implementation, I would strongly consider to use a subscription version (a licensed one). Do not use a community edition for business core implementations: Just because of the support service. In the community edition, you will be quite alone because Bonita BPM community is not as active, like others. Find out what your peers are saying about Bonitasoft, Camunda, Bizagi and others in Business Process Management. Updated: February 2021.
466,017 professionals have used our research since 2012.

Daniel Lemeszenski
Senior Technical Team Lead at Wipro
In my MBA class, I use this tool to teach BPMN design and execution. Documentation is weak.
Pros and Cons
- "Development of forms and flows."
What other advice do I have?
You should check also Oracle and IBM BPM on cloud. However, if your company doesn't have a big budget, then Bonita BPM could be a good option.Brad Pridgeon
Sr. Software Engineer with 1,001-5,000 employees
It doesn't use any type of proprietary scripting language, like in some other BPMs. Documentation and examples could be enhanced.
What other advice do I have?
Before choosing any BPM product, definitely do a real world POC with and test ease of connectivity to external systems via REST or SOAP, evaluate ease of form development, and ease of custimization.With it, we can run processes immediately after the design stage, but not all BPMN 2.0 notations are supported.
Implementation is easy, but it requires improvements in order to be more flexible.
Valuable Features
User friendly Easy implementation Reduced cycle time to implement a process Bonita Studio provides a more look & feel and flexibility for changing the process and formsImprovements to My Organization
BPM helps to automate complicated processes.Room for Improvement
It requires improvements for better look & feel and for flexibility in changing the code in the portal.Use of Solution
It's been four years.Deployment Issues
No issues.Customer Service and Technical Support
Customer Service: Good Technical Support: The community forums are very good for providing answers on technical issues.Other Advice
It is a good product!Would love for some of the documentation to be better, since there are many great functionalities built into the product
Valuable Features
Real java-like hooks into development of the business process model. The Connector implementation is a great addition to an out-of-box solution providing robust features for the developer to build hassle-free integrations. I also really liked the way Bonitasoft lets you define and configure how your connector interface is exposed to others leveraging your custom connector.Room for Improvement
Would love for some of the documentation to be better, since there are many great functionalities built into the product!Deployment Issues
NoStability Issues
At times Bonita BPM Studio crashes, intermittently.Customer Service and Technical Support
Customer Service: 9 Technical Support: 9Initial Setup
No, very straight forward.Implementation Team
In-ho…Historically, there was a 'no man's land' between the business analyst and the developer.
What other advice do I have?
I hope to use this product for many years to come. It is more than helpful, it is worth the effort of learning to better our company.Studio provides an opportunity to get early feedback and quickly change the process and forms.
What is most valuable?
Ease of implementation Reduced cycle time to implement a process Studio provides an opportunity to get early feedback from real users and quickly change the process and formsFor how long have I used the solution?
7 monthsWhat was my experience with deployment of the solution?
NoWhat do I think about the stability of the solution?
No issues.What do I think about the scalability of the solution?
No issues.How are customer service and technical support?
Customer Service: Good Technical Support: ExcellentWhich solution did I use previously and why did I switch?
No previous solutions.What about the implementation team?
In-housePreviously, we developed custom business systems. We switched to Bonita because it cut down development time and is easier to demo to prospective clients.
We like the ease of implementation and how it is user friendly.
What is most valuable?
User friendliness Ease of implementation Vendor responsivenessHow has it helped my organization?
Bonitasoft helped us automate complicated and labor intensive processesWhat do I think about the stability of the solution?
NoWhat do I think about the scalability of the solution?
NoHow are customer service and technical support?
Customer Service: Good. Timely and adequate. Technical Support: Good. Timely and adequate.Which solution did I use previously and why did I switch?
NoWhat about the implementation team?
In-house implementationA BPM platform with a wide range of connectors
What other advice do I have?
It's a good product and a rich service behind thatPopular Comparisons
Camunda BPM
Bizagi
Apache Airflow
ARIS BPM
Pega BPM
IBM BPM
ProcessMaker
Visio
Appian
Red Hat Polymita Business Suite
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WorkflowGen
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KiSSFLOW
Buyer's Guide
Download our free Business Process Management Report and find out what your peers are saying about Bonitasoft, Camunda, Bizagi, and more!
Quick Links
- Looking for a BPMN tool that is easy to use and reasonably priced
- BPM Tools: What is the best alternative to Signavio?
- What is BPMN and how is it used?
- What are some examples of processes that can be improved using BPM software?
- What is the difference between ERP and BPMS Tools? How do I choose between the two?
- What are some of the reasons business process management (BPM) efforts fail?