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Freshsales pros and cons

Vendor: Freshworks
3.9 out of 5
118 followers
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Freshsales Pros review quotes

JoseQuintero1 - PeerSpot reviewer
Apr 7, 2022
One of the most valuable features is the ability to divert deals based on the potential revenue or specific market to certain sales teams.
SG
Aug 3, 2023
Freshsales is very simple to use, but it's fairly limited in its functionalities, and it's very cheap.
YN
Jan 6, 2023
I like Freshsales because it's integrated with Shopify which we use to host our website.
Find out what your peers are saying about Freshworks, Zoho, Pipedrive and others in CRM. Updated: March 2024.
768,886 professionals have used our research since 2012.
Leandro-Coelho - PeerSpot reviewer
Oct 13, 2022
Freshsales is user-friendly, scalable and stable.
Karan Singh - PeerSpot reviewer
Jun 22, 2023
The solution is a low-cost CRM product compared to other CRM alternatives.
 

Freshsales Cons review quotes

JoseQuintero1 - PeerSpot reviewer
Apr 7, 2022
The reporting for this solution across all their products could be improved. Currently, we have clients who export their data from Freshservices to third party solutions such Power BI to create more comprehensive reports.
SG
Aug 3, 2023
It lacks customizability for complex and larger use cases.
YN
Jan 6, 2023
The price of this solution could be improved as well as the reporting functionality.
Find out what your peers are saying about Freshworks, Zoho, Pipedrive and others in CRM. Updated: March 2024.
768,886 professionals have used our research since 2012.
Leandro-Coelho - PeerSpot reviewer
Oct 13, 2022
We have a problem with the time to delivery for our customers, although this is not specific to this solution. Time to delivery can be 90 days.
Karan Singh - PeerSpot reviewer
Jun 22, 2023
The solution needs to improve the user experience and leads capture.