GoToMeeting Archived Reviews (More than two years old)

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Real User
Principal Engineer III with 11-50 employees
Jan 28 2018

What is most valuable?

* Ease of setup and login by attendees * Quality of screen sharing is adequate * Facilitates sharing visually, and not just via audio

How has it helped my organization?

Enables spontaneous meetings across geographies.

What needs improvement?

Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches.

What's my experience with pricing, setup cost, and licensing?

Negotiate for discounts.

Which solution did I use previously and why did I switch?

FreeConferenceCall.com

What other advice do I have?

I give it a seven out of 10. Poor error correction, too sensitive to noise. System goes down frequently as a result, and attendees have to redial. Try Zoom, it is more… more »

Which other solutions did I evaluate?

WebEx and Skype for Business.
Vendor
Engineer (Non IT) at a construction company with 51-200 employees
Jun 29 2017

What do you think of GoToMeeting?

What is most valuable?

GoToMeeting took a very short time to install and it worked without a hitch. I was able to participate in an online webinar and to view the webcast.

What needs improvement?

I don't have any cons.

What other advice do I have?

The solution is very simple and dependable.
Learn what your peers think about GoToMeeting. Get advice and tips from experienced pros sharing their opinions. Updated: July 2020.
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Vendor
VP of Product at a legal firm with 51-200 employees
Oct 20 2014

What is most valuable?

The feature set is very comparable with other virtual meeting products.

What needs improvement?

We often have voice issues, especially when there are a mix of VOIP and dial-in users. The product technology has steadily improved over the past few years. User defaults and billing settings are not available in the meeting software and subscription details have to managed almost exclusively by… more »

What's my experience with pricing, setup cost, and licensing?

Be careful with offering toll-free audio as the charges add up quickly.

Which solution did I use previously and why did I switch?

I had used WebEx at a previous company and was quite happy. Five years ago WebEx was quite a bit more expensive and as a startup we went with GoToMeeting. Currently evaluating options with higher quality audio.
Vendor
CEO at a computer software company with 51-200 employees
Oct 10 2013

What do you think of GoToMeeting?

I have been a loyal customer of GoToMeeting for years.  I love the cost, flexibility, screen sharing, and audio quality.  It works very well. In 2013, I’ve started using the video conferencing feature much more heavily – meaning, I’m using it.  At Clear Measure, we have teams in Austin, Dallas, Toronto, and New York.  On top of that, our clients like to connect to us from wherever they are.  The phone conference dialing is very useful, and the smartphone app is great as well.  The issue I have found is that the video conferencing takes a remarkable amount of CPU time.  Many team members have difficulty using video conferencing when other process are running on their computers.  Webex, on the other hand, appears to degrade video quality in that case.  GoToMeeting seems to require full…

What is GoToMeeting?

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoToMeeting customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

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