PRTG Network Monitor Archived Reviews (More than two years old)

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Rod Cushman
User
Network Manager at Baldwin Family Health Care
May 24 2018

What is most valuable?

* Ping monitoring * WMI for RAM * Hard drive space on servers * Monitors site uptime (and notices when it is down), along with thresholds when server RAM or HD is running low, which has helped us.

How has it helped my organization?

* PRTG has improved our visibility and response time to issues related to remote sites. * Nice product with an easy interface to use and a large variety of sensors.

What needs improvement?

Needs ability to monitor standard notification time (notify after X time). Web-based interface is easy to use, but it is cumbersome to make changes across several devices.

What's my experience with pricing, setup cost, and licensing?

Sensors on free version can run out quick. However, the ability to use the base version with 100 free sensors is great. The cost on other packages can be very reasonable.

What other advice do I have?

It is a good solution. We are evaluating the advanced features and client PC application monitoring.

Which other solutions did I evaluate?

It was recommended by our network engineers. Other clients use PRTG and have had a great experiences with it.
Vendor
Monitoring Specialist at a construction company with 10,001+ employees
Aug 20 2017

What is most valuable?

Accessibility, ease of use (Web GUI, MobileApps). In general, compared with other software, it's easy to install/implement and build structures. It's also cost effective.

How has it helped my organization?

Every department in my company uses this tool for SMS or e-mail alerts regarding its devices.

What needs improvement?

Mostly, this software has sensors for devices to monitor specs and you can build or develop or modify various sensors, according to your company's needs. But you may need… more»

What's my experience with pricing, setup cost, and licensing?

If you're looking for a cost effective software I’d suggest this product. If you have worked with/used a more professional product or need a more professional/complex… more»

Which solution did I use previously and why did I switch?

We have used SAP ITIM. We switched because PRTG is more cost effective then SAP ITIM monitoring.

What other advice do I have?

If you're looking for "easy", "simple", and "user friendly", I would recommend this product.

Which other solutions did I evaluate?

I was not the decision maker so no comment.
Learn what your peers think about PRTG Network Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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Consultant
Technical Consultant at Celerity Limited
Aug 13 2017

What is most valuable?

* Network monitoring - it's able to collect lots of detailed information on network devices and network traffic. The graphing functions allow it to view current and… more»

How has it helped my organization?

Allows us to monitor devices better, and helps up to identify issues with the monitored device using current or historical data from PRTG.

What needs improvement?

PRTG access works best from the web GUI. There are dedicated apps on Windows/Android/iOS, but they are slow and don’t work as well as the web GUI. Licenses are very… more»

What's my experience with pricing, setup cost, and licensing?

My advice is to be clear with what you want to monitor before you start configuring. PRTG has a large number of probes that can be used to monitor devices, so have a good… more»

Which solution did I use previously and why did I switch?

We previously used WhatsUp for network monitoring, but it was more simplistic and did not provide the depth of monitoring that PRTG did.

What other advice do I have?

There is a free trial installation of PRTG available, which allows monitoring with 100 probes. Install on a server to gain some experience of PRTG and learn what it can… more»

Which other solutions did I evaluate?

No, PRTG had already been selected as our monitoring tool.
Vendor
IT Adminstrator with 501-1,000 employees
Mar 27 2016

What is most valuable?

The features which I believe to be the most valuable for PRTG are its easy setup in general, including its alarm setup; along with its out-of-the-box monitoring checks… more»

How has it helped my organization?

This product in particular provided network traffic control, net SLA measurements which are always quite practical. Also, it allowed us to report downtime on sites in a… more»

What needs improvement?

They could improve on application monitoring, user defined OS sensors, its lack of agent defined monitoring. Also, they could include customized reports and network maps… more»

What's my experience with pricing, setup cost, and licensing?

It's a good product for simple environments, but its price/feature ratio scales rapidly in larger environments. In really complex or large environments, this product just… more»

Which solution did I use previously and why did I switch?

I've worked with a large variety of solutions, mainly Zabbix, Nagios, Cacti and Pandora FMS. In this case I resorted to PRTG because the client already had a license for… more»

What other advice do I have?

I would say that in general it's good software, yet I would advise newcomers about some of its limited features, but you can't really expect pinecones from a palm tree, if… more»

Which other solutions did I evaluate?

generally work with open source solutions such as Zabbix, Nagios, Cacti or Pandora FMS. In this case it could be compared to WhatsApp Gold, but I think PRTG is more useful… more»
Real User
Systems Engineer at a financial services firm with 1,001-5,000 employees
Dec 06 2015

What do you think of PRTG Network Monitor?

What is most valuable?

Easy to setup, many avaliable sensors, easy import of MIB, cheap

How has it helped my organization?

We can monitor everything from one place and get email or SMS notifications. We are monitoring QoS for site-to-site VPNs.

What needs improvement?

Creating maps

For how long have I used the solution?

3 years

What was my experience with deployment of the solution?

Deployment is straightforward.

What do I think about the stability of the solution?

From time to time, you need to reboot the PRTG probe server.

What do I think about the scalability of the solution?

No, you can add more probes very easily even from prtg web console.

How are customer service and technical support?

7/10, main issue is that the company is in Germany and their…
Joshua F. Volcy
Real User
System Administrator at a government with 1,001-5,000 employees
Nov 04 2014

What is most valuable?

Bandwidth graph and Layouts

What needs improvement?

Map designer could be improved by adding more flexibility to the links instead of the straight line.

Which solution did I use previously and why did I switch?

Previous solutions had to many dependencies and were unstable for the most part. Overhead and additional cost of critical features were costly.

What other advice do I have?

This is a review of PRTG version 14. As far as network monitoring and analysis, I cannot think of a more intuitive and flexible product on the market today. Where PRTG shines is in its speed and compact design. The latest interface is ideal… more»

Which other solutions did I evaluate?

SolarWinds, WhatsUp, OpenNMS, Nagios, Netcool, OPManager, Splunk
Consultant
Technical Director - Data Center Solutions at Atrion
May 01 2014

What is most valuable?

First let me start by saying I have been using system monitoring tools for a very long time. I first cut my teeth with HP Openview "back in the day" and most recently with Microsoft System Center which I have now completely replaced as a monitoring and alerting system with a bit of software called PRTG from a company called Paessler.Here are the top 10 strong points of PRTG: - Rapid deployment - But, there are best practices for sure... - Highly scale-able - Intuitive interface - quick learning curve - Inexpensive to license - Accurate - Works with most infrastructure without customization -… more»

What needs improvement?

There is not much not to love in this software but one item on my wishlist that has yet to be addressed in an intuitive way is the ability to use and manage templates. This would allow you to apply templates easily and then modify templates easily.

What is PRTG Network Monitor?

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Also known as
PRTG
PRTG Network Monitor customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Highlights
The product is simple and easy to implement.
I can create my own program sensor. This means I can add extra monitoring capabilities into the already fundamentally strong foundation.
It helps the entire organization become digitally enabled.
I really love the activity library. It gives the flexibility to discover data and metrics about my interface and data server.
It improves the status of my infrastructure, from networking devices to real-time machines.
The scalability is good. You can improve a remote host or the clustering. This gives it the flexibility to monitor another infrastructure remotely.
The best feature is that it lets me know what is going on. I need to know if something has gone down, I need to know if something is running very slowly. PRTG tells me that.
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