SAP BusinessObjects Business Intelligence Platform Room for Improvement

EAM Executive at a educational organization with 5,001-10,000 employees

As the technology stands, and from what I have researched at this particular point in time, companies that don't have much complex transaction data available on a day-to-day basis, don't need Business Warehouse or Data Warehouse on the cloud. We want to use SAP Analytics Cloud directly and do our data modeling on HANA Data Modular. This would really help because we wouldn't need separate licensing for Data Warehouse and for SAP, etc. We could remove all of this. We could do everything with HANA and SAP.

There should be more integration with other platforms. 

Everybody wants to use SAP Business Intelligence. Because we need a Business Warehouse or a Data Warehouse, we have to create a universe consisting of everything that we'll use as an input in BI. For this reason, we have a lot of dependencies. We require connection with the two different platforms. If we were to use HANA, then we wouldn't need Business Warehouse or Data Warehouse — we could just use SAP Analytics Cloud. We could use SAP Analytics Cloud as a standalone solution for reporting purposes and we could also use Business Intelligence as a standalone solution for reporting. 

This should be fixed so that companies don't require three separate licenses for three separate applications. Not everyone has that kind of a budget. It should be an all-in-one solution — this only turns away potential customers. If SAP provided a feature like standalone BI, we could use it directly, access ERP, get the data we need and start building reports. Single application licensed universities are ready to pay for that. But when it's three to four different applications, it's beyond their budget. 

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Paul Kellett
BI Practioner - Consultant at KIS Ltd

This solution is complex to configure and administer. It is even more so, I believe, than it should be, even with such a complex product. As an example it has many server processes (typically 15+). In Windows these are not services rather they are individual processes managed via a single service called the SIA. Each server process can be separately configured and performs a specific set of functions

It uses Java constructions for specific customisations such as default reporting formats and using SSL for burst email reports. This requires a broad set of skills to set-up.

It is rather cryptic in its error handling when there are issues that require trawling through a number of voluminous log files that are accessed from the server.

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Popoola Adams
Director at a tech services company with 11-50 employees

I don't like the fact that I have to use two tools. Web Intelligence is good for reporting and all kinds of stuff, but I would rather have one product. All the reporting features of Web Intelligence should be developed within Lumira.

A lot of predictive abilities have been brought into the cloud version of SAP Analytics. It would be nice to see a lot of newer technologies and AI. Predictive capabilities are becoming a little more standard. Instead of having to get another model, we are just looking for one solution to deal with analytics including predictive.

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Learn what your peers think about SAP BusinessObjects Business Intelligence Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
509,641 professionals have used our research since 2012.
Business Intelligence Functional Manager BU SAP at a tech services company with 1,001-5,000 employees

The self-service area, or dashboard, needs some improvement. While the reporting itself is great, the dashboard and Analytics Cloud are not so user friendly.

SAP's current strategy consists in keeping the reporting part On premise and delegating the Analytics part to the Cloud. You are therefore involved in a hybrid scenario.

The complete environment setup is pretty complex.

To carry out a real project that presents erp / business data on "Cloud Story Telling" you need more specialist actors who manage issues such as: Analytics and Data architecture, Data source identification, System Compatibility, Connectivity and Security.

These aspects are certainly also required on other vendor BI solutions.

On the SAP front, we are certainly trying to improve and complete the On Premise / Cloud integration, with the latest version SAP BO 4.3.

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Enterprise Architect at a healthcare company with 1,001-5,000 employees

Their WebGUI presentation layer could be improved. They are still a little bit behind, for example, Tableau and QlikView.

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Manager IT (SAP) at a manufacturing company with 1,001-5,000 employees

We are not on the latest patch, the latest version. There are different pain points, such as data loading or inventory issues. It can take a lot of time to load.

The solution could be less expensive. It's a bit pricey now.

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Gerente de BI at a government with 201-500 employees

The basic components of the solution could be improved.

The UI could be updated a bit.

I can't think of any features that are currently missing from the product at this time.

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Associate Manager at a consultancy with 1,001-5,000 employees

Its data visualization tool is not as good as Power BI and Tableau. Currently, for data visualization, you need to spend more money to buy another solution such as Power BI or Tableau. 

It is also very hard to integrate it with other third-party solutions. Its integration with other solutions should be improved.

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Entrepreneur at a tech services company with 51-200 employees

Its price should be better. It is expensive and not cost-effective. It should also be improved in terms of end-user experience. It requires further improvements for usability and ease of use. 

It should have more dashboarding metrics and much faster integration with ERP so that when you double click, you can instantly see the scenario-based result.

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Learn what your peers think about SAP BusinessObjects Business Intelligence Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
509,641 professionals have used our research since 2012.