Ultimate Software UltiPro Archived Reviews (More than two years old)

Filter by:Reset all filters
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Vendor
Director at a healthcare company with 1,001-5,000 employees
Aug 23 2017

What is most valuable?

* BI * Platform configuration

How has it helped my organization?

* Gives us data to analyze * Flexibility for our needs

What needs improvement?

LMS integration in Career Development needs to improve.

What's my experience with pricing, setup cost, and licensing?

BI is great and licensing meets our needs; as a non-profit, the pricing is steep and constantly needs to be defended.

Which solution did I use previously and why did I switch?

We previously used an ADP solution that was not web based. Portal and recruitment were our reasons for switching.

What other advice do I have?

Ultimate is quite innovative and in recent years; seem to be looking for products that are far beyond CORE.

Which other solutions did I evaluate?

Before choosing this product, we also evaluated ICIMS and ADP.
Alexis Alleyne
Real User
HRIS Benefits Manager at a consultancy with 501-1,000 employees
Aug 23 2017

What is most valuable?

Core, Benefits, UTM, Business Intelligence and Payroll.

How has it helped my organization?

Saved thousand of trees and cut down the turnaround time to get things done. Also, we are leveraging technology to work smarter not harder and providing a product to staff… more»

What needs improvement?

Copying capability for Open Enrollment Sessions / Life Events, provide more expression writing courses for, resources, quick tours, delivered reports and BI. Also, create… more»

What's my experience with pricing, setup cost, and licensing?

Don't get cheap when shopping for the best product for your company. You'll spend more later compensating and cleaning up the system to get it where you want it to be… more»

Which solution did I use previously and why did I switch?

No.

What other advice do I have?

LOVE UltiPro!

Which other solutions did I evaluate?

ADP.
Find out what your peers are saying about Ultimate Software, Workday, ADP and others in Benefits Administration. Updated: May 2020.
418,116 professionals have used our research since 2012.
Real User
HRIS Manager at a media company with 1,001-5,000 employees
Aug 21 2017

What is most valuable?

The HR data and BI are the most valuable features.

How has it helped my organization?

We are becoming more paperless and efficient/effective with processing. The ability for us to develop several reports for various business purposes and automate them save… more»

What needs improvement?

We have challenges with some transactions like voids and reissues and part of it is due to us wanting to use the original date of issue. This becomes problematic after… more»

What's my experience with pricing, setup cost, and licensing?

Be specific and get it in writing.

Which solution did I use previously and why did I switch?

We previously used a different solution. We switched because it could not meet our needs as a business and wasn't flexible enough.

What other advice do I have?

I am looking forward to better integrations and having it more streamlined.

Which other solutions did I evaluate?

Before choosing this product, we also evaluated ADP, Oracle, and Workday.
Vendor
HRIS Manager at a tech vendor with 1,001-5,000 employees
Aug 21 2017

What do you think of Ultimate Software UltiPro?

What is most valuable?

BI

How has it helped my organization?

Event reporting

What needs improvement?

Recruiting UTM

For how long have I used the solution?

I have used it for five years.

What was my experience with deployment of the solution?

We have not encountered any deployment issues.

What do I think about the stability of the solution?

We have encountered stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

Customer Service: Customer service is poor. Technical Support: Technical support is poor.

Which solution did I use previously and why did I switch?

I previously used Lawson. I switched because I changed companies.

How was the initial

Vendor
Manager, HR Shared Services at a energy/utilities company with 1,001-5,000 employees
Mar 31 2017

What do you think of Ultimate Software UltiPro?

What is most valuable?

Onboarding and recruiting - flow directly to core.

How has it helped my organization?

Ease in process, less paper work and quicker onboarding.

What needs improvement?

Ability to use fillable forms.

For how long have I used the solution?

We're currently implementing.

What was my experience with deployment of the solution?

Not known yet, we are about to launch.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Customer Service: We had issues initially, but have received great support from both our customer service manager as well as Eric. Technical Support: 9 out of 10.

What about the implementation team?

In-house.

What was our ROI?

More streamlined process, integrated and…
Vendor
Manager Human Resources at a non-tech company with 501-1,000 employees
Mar 28 2017

What is most valuable?

* Self service (both employees and managers) * Recruiting & onboarding * Benefits administration

How has it helped my organization?

It has helped us to streamline our processes and eliminate administrative tasks.

What needs improvement?

Advanced benefits administration should include more-complex benefit setups (ex: items dependent on something else).

What's my experience with pricing, setup cost, and licensing?

It has the best pricing ever. You get so much for your money.

Which solution did I use previously and why did I switch?

We switched to UltiPro for more functionality and financial reasons.

What other advice do I have?

Ultimate Software makes a great product. And it is always changing for the better!

Which other solutions did I evaluate?

I have looked at other systems in the past. I have used other systems in the past. I would always continue to go back to using Ultipro.
Vendor
Finance Expert with 51-200 employees
May 01 2014

What do you think of Ultimate Software UltiPro?

For how long have you used this product? - 3 years Which features of this product are most valuable to you? - Step by Step Payroll - The IBM Cognos reporting system - Self Service to our employees Can you give an example of how this product has improved the way your organization functions? - The step by step payroll has opened up a lot of time for me to be able to work on other projects and teams throughout my company - The reporting has given our leadership team and supervisors more information than they have ever had in the past. What areas of this product have room for improvement? - The importing of data is hit or miss on how well it works with our needs - The Time Management side (separate from the core system) is the one area that I have the most problems with…

What is Ultimate Software UltiPro?

Ultimate Software’s UltiPro cloud HR, payroll, and talent solution helps organizations improve the employee experience at all levels, beginning with personalized recruiting and onboarding that fosters long-term relationships and continuing with convenient, role-based access to pay, benefits, and development information. With UltiPro, HR can rapidly process payroll; leverage flexible time solutions; offer a modern approach to learning; facilitate productive performance, succession, and compensation management; and measure employee sentiment using advanced survey technology. Most importantly, UltiPro is supported by powerful business intelligence across all its solutions that helps organizations drive smarter, people-focused results.

Also known as
UltiPro
Ultimate Software UltiPro customers

Alyeska Resort, AmeriPride, Ruth’s Chris Steak House, Red Roof Inn

BUYER'S GUIDE
Download our free Benefits Administration Report and find out what your peers are saying about Ultimate Software, Workday, ADP, and more!