USM Anywhere Stability

PB
Senior Security Information Manager at agiito

I've never had an outage on it, so I would rate the stability of the solution a ten out of ten. I've used it for 11 months and it has never failed.

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Omer Jamil - PeerSpot reviewer
Supervisor, Security Operations at Bpm

Stability-wise, I rate the solution a nine out of ten.

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CHARLES GOLLIDAY - PeerSpot reviewer
Chief Information Security Officer at a computer software company with 51-200 employees

AlienVault is a highly stable tool. The sensors go down once or twice every few months, but it's generally a stable product. It ran for us for three years with very minimal issues or concerns.

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Buyer's Guide
USM Anywhere
April 2024
Learn what your peers think about USM Anywhere. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.
Dr. Sushan Banerjee - PeerSpot reviewer
GISO - Global Information Security Officer at Beyon Connect

It is very stable.

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Gabriel Clement - PeerSpot reviewer
Lead IT Security and Remediation at ARM Ltd

We have had some issues, but we have been able to handle them.

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JV
Network and Security Infrastructure Manager at a wholesaler/distributor with 201-500 employees

AT&T AlienVault USM is stable.

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Jason G. - PeerSpot reviewer
Market Development Manager, Cyber Security Consultant at Abacode

The solution is very stable.

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VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees

Product Stability: The biggest issue we have seen with the product is its poor stability. With way too many components, myriad integration, a ton of scripts, and the product is really unstable. Every version upgrade is a nightmare. Re-installation or Re-start is the most common solution for the product to start working again. In a mission critical environment, this is a complete NO-NO. One of the most common and frequently failing components is the DB. Issues like DB corruptions, access issues, disk errors, unresponsive queries, etc., really test the patience of end users on a regular basis. These are the most damning negatives about AV USM.

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Gerald Mbewa - PeerSpot reviewer
Cyber Security Analyst at DIgital Sentry Ltd

I rate AlienVault seven out of 10 for stability. Deploying AlienVault on-prem has been a challenge. The network sometimes drops, and it disconnects the sensor. 

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DL
Solutions Engineer at a computer software company with 51-200 employees

It is pretty stable from what I hear. 

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it_user459648 - PeerSpot reviewer
Manager, Information Security at a retailer with 5,001-10,000 employees

I had some initial issues with some of the upgrades in version, but with the help of their support team, we were able to resolve all of them.

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JS
Senior Network Architect / Network Team Leader at ICE Consulting. Inc.

AT&T AlienVault USMIt's has been very stable.

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CB
Manager, Security Operation Center at Ideal Integrations

Very stable so far. We have seen very few bugs, or downtime so far. 

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DO
Principal DevOps Engineer at a tech vendor with 11-50 employees

AlienVault USM has been quite stable so far. We might've had one or two hiccups over the past couple of years, but nothing major.

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MW
Production DBA at BLUE MOTOR FINANCE LIMITED

No major issues and problems are rectified quickly.  

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it_user883449 - PeerSpot reviewer
admin at KIL A&T

Everything has worked fine since we have had this tool.

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KH
Information Security Manager at a tech services company with 201-500 employees

There used to be some issues with database stability in versions pre 5.x but the database has since been tuned and rock solid since.

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SL
Senior Talent Sourcer, Digital at Digitaltrack

The solution is stable. I give the stability a nine out of ten. AT&T AlienVault USM has no uptime issues.

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Francis Silva - PeerSpot reviewer
Coordinator de Servicios  at MAINT

AT&T AlienVault USM is a stable solution.

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SK
Director of Department at BAKOTECH LLC

The solution is very stable. We haven't had issues so far in terms of using it.

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MM
Senior Buyer & Operations Specialist at Nth Generation Computing

There are multiple functions of this product, the stability and availability are awesome.

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JT
Owner at ThatsIT Consultants

So far, I haven't seen any patches or updates from the partner or the OTX site to show any issues in terms of stability. Based on the frequency of the updates, at the moment, it seems stable.

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Stephen Hui - PeerSpot reviewer
Cybersecurity Architect at DataAssure

The solution is extremely stable. We don't have any issues with its reliability. It doesn't crash or freeze and it's not buggy at all.

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LC
VP IT Operations at a financial services firm with 51-200 employees

It's a stable solution.

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TS
Consultant at a tech services company with 11-50 employees

We've had some stability problems, not a lot, but a few. Updates seem to be the worst. That seems to be when the stability problems come up.

Sensors occasionally go down during updates and don't recover. Some maintenance cycles on the cloud controller have left the system in a weird state. In addition, there are times when the product seems very slow to respond. This may be related to back-end maintenance that we are not aware of.

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BS
Systems Administrator at a healthcare company

I encountered some stability issues only because of a lack of knowledge regarding my network equipment and because AlienVault support was also not familiar with it. As long as you follow the recommendations for system requirements, there shouldn't be any issues.

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reviewer847167 - PeerSpot reviewer
Network and Securirty Engineer at a tech vendor with 501-1,000 employees

So far, stability has been okay.

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it_user846063 - PeerSpot reviewer
SOC Analyst II at Shatter I.T.

No issues with stability.

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it_user690780 - PeerSpot reviewer
Network Administrator at a legal firm with 51-200 employees
it_user339099 - PeerSpot reviewer
IS Manager at a financial services firm with 501-1,000 employees

We have a new remote sensor sending a large amount of data. We have seen some slowness but the sensor is new and we tracked down the slowness to network connectivity. The server has handled all we could throw at it.

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it_user671790 - PeerSpot reviewer
Professor at a university with 201-500 employees

One of the problems we had with stability was a problem of our own. We were running AV on a VLAN that students were able to run DHCP servers, which caused our own problems.

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it_user593826 - PeerSpot reviewer
Security Architecture and Operations Lead at a university with 1,001-5,000 employees

We encountered one stability issue. With the amount of log data we were sending, our sensor drives were filling up within a day or two. We had to create some cron jobs to ensure logs were rotated more frequently.

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RS
Co-Founder at a photography company with 11-50 employees

I have not encountered any issues with stability.

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it_user671907 - PeerSpot reviewer
System Administrator at a financial services firm with 201-500 employees

We did not encounter any stability issues. AlienVault seems to be pretty solid and we have not had any issues with it being unavailable.

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JM
I.T. Manager at a non-profit with 51-200 employees

Concerned long-term, due to AT&T.

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BG
Systems Engineer at a university with 201-500 employees

There have been no major stability issues.

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it_user671703 - PeerSpot reviewer
Sr. Networking & EMS Analyst

Many of the patches typically have some bugs that we end up finding. We ended up implementing a deployment in our lab so as to fully test it internally, before patching.

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it_user466506 - PeerSpot reviewer
Group Information Security Officer at a consumer goods company with 1,001-5,000 employees

I've not experienced any issues with this yet.

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CC
ISO (Information Security Officer) with 10,001+ employees

The solution is rock solid; never any issues.

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it_user707502 - PeerSpot reviewer
System Administrator at a tech services company with 10,001+ employees

No stability issues.

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it_user765879 - PeerSpot reviewer
Security Administrator at a financial services firm with 501-1,000 employees

No, the product is stable.

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BC
Director Of Information Technology at a tech services company with 51-200 employees

We have not encountered any stability issues.

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it_user671700 - PeerSpot reviewer
IT Security Analyst at a financial services firm with 201-500 employees

We have encountered stability issues; we have a high volume of logs passing through our SIEM and the default configuration couldn't handle all the data. Working with support, we were able to remediate all the crashes we were having.

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it_user465876 - PeerSpot reviewer
Information Systems Network Technician at a local government with 501-1,000 employees

I had a renegade plugin that was installed by the company who helped me with the initial setup. The plugin was missing a command to rotate logs and would fill my hard drives capacity to full quickly. Fortunately AlienVault support identified the problem and reported the issue to the designers. I opted to not run that plugin anymore, and probably still will not trust it even after the rotate function is fixed.

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it_user479445 - PeerSpot reviewer
Chief Information Security Officer at a tech services company with 51-200 employees

No stability issues were encountered.

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it_user479376 - PeerSpot reviewer
Information Security Officer at a healthcare company with 1,001-5,000 employees
it_user467313 - PeerSpot reviewer
IT Field Support Manager at a consumer goods company with 1,001-5,000 employees

We've had no issues so far and the product works great.

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MF
Chief Operating Officer / SR. Project Manager at SCS

The stability is fine.

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it_user787419 - PeerSpot reviewer
IT Systems Administrator at a financial services firm with 201-500 employees

Some minor issues here and there with updating/services not working, but AlienVault support is quick and easy to work with and will handle it. 

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it_user484701 - PeerSpot reviewer
SOC Intrusion Analyst at a tech services company with 51-200 employees

Stability issues have been around, but I feel like AlienVault does a stand up job at responding to and fixing them.

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it_user484695 - PeerSpot reviewer
Information Security Consultant at Securepoint Nederland B.V.

It has great scalability options. The installation is almost click and go, but be aware, when implementing AlienVault in a big environment with a separate sensor, logger and server, it would be useful to have the necessary skills and IT knowledge. Also in-depth knowledge of your own IT is key, knowing where to position the sensors and where to pace the server is key, wrong architecture will impact performance. AlienVault can offer direct support or you can contact your local partner to assist during this process.

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BC
Manager at WASHI

The solution is stable.

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it_user702744 - PeerSpot reviewer
Professional Services Engineer at a tech services company with 11-50 employees

Stability issues were only due to issues with updates, and in extremely unusual use cases.

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it_user673095 - PeerSpot reviewer
Delivery Manager at a tech services company with 11-50 employees

I did not encounter any issues with scalability.

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it_user466524 - PeerSpot reviewer
Senior Infrastructure Analyst at a pharma/biotech company with 1,001-5,000 employees

We’ve had 100% uptime since installation.

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it_user123747 - PeerSpot reviewer
Chief Security Officer at a financial services firm with 501-1,000 employees

No issues with instability has been encountered in our environment.

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it_user672663 - PeerSpot reviewer
Information Security Analyst at a insurance company

I did not encounter any issues with stability.

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it_user557322 - PeerSpot reviewer
SOC Lead / Sr. SOC Analyst at a tech services company with 501-1,000 employees

Solid platform built on debian system.

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DT
ICT Consultant at N3tcom

I am satisfied with the stability of AT&T AlienVault USM.

I rate the stability of AT&T AlienVault USM a five out of five.

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it_user814395 - PeerSpot reviewer
Network and Security Engineer at a tech services company with 11-50 employees

No, we did not have issues with stability.

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it_user681138 - PeerSpot reviewer
IT Security Analyst at a tech services company with 10,001+ employees

Honestly this solution was very stable and there were no problems whatsoever

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it_user673290 - PeerSpot reviewer
IT Security Engineer II at a retailer with 5,001-10,000 employees

There were stability issues due to lack of memory.

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it_user746328 - PeerSpot reviewer
Head of IT at a consultancy with 201-500 employees
it_user695217 - PeerSpot reviewer
IT User

No, it has been quite stable.

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AM
System Administrator at a insurance company with 51-200 employees

The solution is not stable. Sometimes the virtual machines are not working and it is not a network issue. There are many compatibility issues. There have been times when upgrading the firmware the device is not operational, you then have to restore to the older version.

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it_user502473 - PeerSpot reviewer
Infrastructure Engineer at a tech services company with 1,001-5,000 employees
it_user673467 - PeerSpot reviewer
Information Technology Security Administrator at a healthcare company with 1,001-5,000 employees

I did not encounter any issues with stability.

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it_user484692 - PeerSpot reviewer
Security Consultant at a tech consulting company with 51-200 employees

We have not faced any large issues with the stability.

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it_user235437 - PeerSpot reviewer
Network Engineer II at a healthcare company

We've had no issues so far.

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it_user604401 - PeerSpot reviewer
AVP & Information Security Officer at a financial services firm with 501-1,000 employees

The system has been very stable.

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it_user745119 - PeerSpot reviewer
Security Engineer at a tech services company with 201-500 employees

None, which are related to this solution.

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it_user703422 - PeerSpot reviewer
Network Administrator at a tech services company

The product has been very stable.

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it_user466953 - PeerSpot reviewer
Security Analyst at a tech company with 51-200 employees

Some, but they are hard to pin down. This is a system that has a lot of things that can stop working, and unless you are paying close attention, to the background processes, you would never realize it.

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it_user479427 - PeerSpot reviewer
Director of Information Technology at a healthcare company with 51-200 employees
it_user752880 - PeerSpot reviewer
Security Analyst at a tech services company with 1-10 employees

No stability issues.

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it_user466923 - PeerSpot reviewer
Information Security Administrator at a government with 1,001-5,000 employees

We had issues but this was due to us receiving improper training from a third party and not necessarily due to the product.

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it_user103734 - PeerSpot reviewer
IT Officer with 51-200 employees

There were some issues with the reporting functions. AlienVault corrected that problem in a new update.

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it_user171111 - PeerSpot reviewer
Security Expert at a tech services company

I did not encounter any issues with stability.

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it_user482859 - PeerSpot reviewer
Tech Support Engineer at a tech services company with 501-1,000 employees

Stability issues happen only when you do not have sufficient hardware as the primary requirement.

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it_user467397 - PeerSpot reviewer
IT Security Administrator at a local government with 501-1,000 employees

We had no issues with the stability.

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it_user466518 - PeerSpot reviewer
IT Security Architect at a healthcare company with 1,001-5,000 employees

I've experienced frequent slowness, and we had to downgrade to filter out many logs.

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it_user673113 - PeerSpot reviewer
Technical Writer at a tech services company with 11-50 employees

No. I did not face any stability issues.

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it_user675858 - PeerSpot reviewer
IT Assistant at a financial services firm with 51-200 employees
MA
‎SOC Manager at a tech services company with 11-50 employees

In terms of stability, I would give it fifty percent.

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MH
Team Lead & Principal Software Engineer at a tech services company with 51-200 employees

The solution is stable.

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Buyer's Guide
USM Anywhere
April 2024
Learn what your peers think about USM Anywhere. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.