NetApp SnapCenter Review

I like its ease of access and management from both storage and backup being all in one area


What is our primary use case?

We use HANA Database for SMB. This is where we are using SnapCenter to manage all our Snapshots, backups, etc.

How has it helped my organization?

It's all together managing both storage and backup, which makes it easier for troubleshooting issues and the automation part of it. SnapCenter is the one that's making it possible to make everything work. 

What is most valuable?

The ease of access and management from both storage and backup being all in one area, where it integrates with SnapVault and other features with NetApp. However, this is not the case for databases where we used to take consistent Snapshots. 

What needs improvement?

For OnCommand Insight, they could do cloud-based stuff as well. It would be nice if they could integrate everything inside, so it would be easier for management: One tool used for everything.

I want to see a few more features add that will help our team in managing solution better.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

I have not had any issues so far. It has been pretty stable.

What do I think about the scalability of the solution?

It can scale well.

How is customer service and technical support?

We had to engage the engineering teams on this one point, and the support that we received from NetApp was awesome.

Which solutions did we use previously?

For ERP SAP, we were using a Dell EMC solution previously, but a few things changed from the application teams perspective on what they needs were. So, this drove us to think about other solutions and not just fix on one solution that had been working fine for them. We wanted something that had both cost effectiveness, but also brought both backup and storage together in one platform. This made the difference in going with NetApp SnapCenter.

How was the initial setup?

The initial setup was complex. We were one of the first customers to implement this product, which made it difficult. Even connecting SAP to NetApp was not straightforward.

What about the implementation team?

We used NetApp consultants, who were great.

Which other solutions did I evaluate?

We only looked at Dell EMC and NetApp. The ease of access, then cost, were the factors in choosing NetApp.

What other advice do I have?

Gather the requirements and see what your application team needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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