What is our primary use case?
We use it for Oracle, on the client side.
In our company, we are mostly using SnapCenter software in our test environment. There are many customers using NetApp products, but most of them don't use SnapCenter software in their production environment. So we do not have a lot of experience with it in production systems. We are testing it in our data core environment and our test environment. We check the software's features and new features, and sometimes we do troubleshooting as well.
We test VMware Snapshot, Hyper-V Snapshot, database Snapshots, for example, MS SQL and Oracle.
How has it helped my organization?
It allows us to easily take a Snapshot and use it with any backup tools.
We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter.
What is most valuable?
We can back up according to application types and not bind. All the features are good for NetApp storage. SnapCenter is the top application. It makes it very easy to work with backup tools.
What needs improvement?
The replication feature needs improvement in future releases.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
How are customer service and technical support?
We haven't had to use technical support for SnapCenter yet.
Which solution did I use previously and why did I switch?
We were using NetApp's previous software, SnapManager: SnapManager Exchange, SnapManager SQL, SnapManager for Hyper-V, and SnapManager for VMware, etc. SnapCenter is the software which collected all the different kinds of SnapManagers into one bundle. That's why we started using it.
How was the initial setup?
The initial setup is not complex. It's easy, but we have to know which version is used on the customer's side. For example, we have to know which version of ESX they are using and whether the Oracle or SAP machine is a virtual or physical machine. If we make a mistake at setup time it will be a problem for an application or Snapshot.
Deployment takes one hour. We set up step-by-step.
What's my experience with pricing, setup cost, and licensing?
There are two kinds of licenses: a controller license, which is the SnapCenter Standard Capacity license, as well as the SnapCenter Advanced Capacity license.
Which other solutions did I evaluate?
We are using Commvault Backup software in our environment. Commvault can also manage Snapshots of NetApp, but SnapCenter is very easy for us.
What other advice do I have?
It's really useful if you are using NetApp storage. If you have NetApp storage in your environment and want to take a Snapshot, I recommend purchasing this software.
We have five users of it in our organization. In most environments, one person is enough to manage the software.
I would rate it at eight out of ten. It's useful. If you don't have a backup application, you can use SnapCenter.