SAP ERP Review

A flexible and customizable solution that is both stable and scalable


What is our primary use case?

We are using this solution to help us with business processes and to run our business efficiently.

What is most valuable?

The most valuable features are that it's very customizable and it's flexible.

What needs improvement?

The initial setup could be simplified.

Technical support response time could be better.

SAP ERP needs to be more innovative when it comes to areas like mobility and the internet. They have to enable it.

For how long have I used the solution?

I have been working with SAP ERP for approximately ten years.

What do I think about the stability of the solution?

It's a stable solution and we have plans to increase our usage.

What do I think about the scalability of the solution?

SAP ERP is very scalable.

How are customer service and technical support?

Technical support is good, but there is always room for improvement. They could be faster.

How was the initial setup?

The initial setup is a bit complex.

It took approximately six months to deploy.

What about the implementation team?

We had a tech agency help with deployment.

What's my experience with pricing, setup cost, and licensing?

There are licensing costs.

What other advice do I have?

I would recommend this solution but not on a large scale. They should start on a smaller scale.

I would rate SAP ERP an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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