SAP ERP Review

Control and governance are great features


What is our primary use case?

I'm the company manager and we are customers of SAP. 

What is most valuable?

Control and governance are the best features of SAP. We have good support as well and there is a big ecosystem around SAP where we can get technical support. 

What needs improvement?

SAP is always costlier than other products so I'd like to see the pricing improved for preferred customers. Integration could also be improved. 

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. There are four plants in my area and about 100 people using SAP. There are many, many more users worldwide. 

How are customer service and technical support?

We are satisfied with the technical support. 

Which solution did I use previously and why did I switch?

We used JD Edwards before SAP and as a corporate move, all the plants went over to SAP and our department also moved eventually. The company chose a good product. 

How was the initial setup?

The initial setup is somewhat difficult but with the kind of support we have it's not a problem. The installation or implementation is a tough thing for SAP, there are multiple factors which have to be taken into consideration.

What other advice do I have?

For larger companies, I think SAP is the best solution we have in ERP.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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