SAP ERP Review

Very good customization features; stable with good technical support


What is our primary use case?

We are a Thai company providing system integration. We are partners of SAP and I'm an associate manager at the company. 

What is most valuable?

In general, I like the features of this solution, in particular the customization. 

What needs improvement?

I think the license fees are too high. 

For how long have I used the solution?

I've been using this solution for seven years. 

What do I think about the stability of the solution?

The product is quite stable.

What do I think about the scalability of the solution?

Most customers are moving to the cloud so scalability is not an issue. We have an internal team of around 10 people who deal with engineering software. We have hundreds of users of this product. 

How are customer service and technical support?

Technical support is good. 

How was the initial setup?

The initial setup was quite straightforward.

What other advice do I have?

Most customers prefer to implement SAP because of the customization it offers. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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