What is most valuable?
How has it helped my organization?
Improved backup and recovery speeds, ease of use.
What needs improvement?
Problems occur using VMware based snapshots.
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
Nothing serious, fixed quickly via patch.
What do I think about the scalability of the solution?
How are customer service and technical support?
Was excellent now very good. Technical Support
Which solution did I use previously and why did I switch?
BackupExec, not good enough support for VM backup.
How was the initial setup?
What about the implementation team?
I am a certified integrator, so in-house.
What was our ROI?