Veeam Backup & Replication Review

Had issue when license files downloaded from OWA which would render it unusable, but backup/replication are valuable.


Valuable Features

Both backup and replication, simple to read reports.

Improvements to My Organization

Allowed simple backup and restore of virtual machines as well as granular restore of files and Exchange databases.

Room for Improvement

Most of the features I wanted was addressed in version 6 and 7 (i.e. backup to tape) allowing my clients to finally get rid of backup Exec to copy backups to tape. I'm not sure if there's a way to back up physical servers with Veeam but that would be a good feature to help customers transition into a fully virtualized environment OR maintain some physical servers in the environment.

Use of Solution

3 years (version 7 and older versions).

Deployment Issues

Issue when licenses files (.lic) are downloaded from OWA which would render it unusable. Also had issues in earlier version where snapshots weren't deleted properly but that can be attributed to a mix of the ESXi version and Veeam.

Stability Issues

Veeam 6 and 7 has been very stable.

Scalability Issues

Our customers have not run into any scalability issues.

Customer Service and Technical Support

Customer Service:

Excellent. Calling tech support and getting routed to a tech is quite fast.

Technical Support:

Excellent and responsive.

Previous Solutions

Backup Exec was previously used but their early attempt to backup VMs were cumbersome and Veeam stepped in to address that problem. The only reason why Backup Exec was kept in the environment was to backup to tape and, in the earlier days, backup Exec databases.

Initial Setup

Very straight forward. The console is extremely simple to use and intuitive.

Implementation Team

In-house.

Other Solutions Considered

Veeam is definitely one of the market leaders and is the preferred choice.

Other Advice

Definitely one of the simplest ways to backup a virtualized infrastructure but you may not be able to fully get rid of your regular backup software if you have physical servers or specialized applications that required specific plugins that Veeam does not support.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a silver partner
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