Veeam Backup & Replication Review
Integration of Exchange and SQL granular restore reduce our RTO, but integration with Storage Array could be better.


Valuable Features:

Reliability and simplicity.

Improvements to My Organization:

  1. Faster and more reliable backup.
  2. SAN Snapshot reduce backup window.
  3. Integration of Exchange and SQL granular restore reduce our RTO.

Room for Improvement:

  1. Integration with Storage Array.
  2. Incremental restore.
  3. Improve the support of physical servers and bare metal recovery.

Use of Solution:

4 years.

Deployment Issues:

No issues with deployment.

Stability Issues:

No issues with stability.

Customer Service:

5/5. Good Pre-sales and sales team. Always available (and fast) when needed.

Previous Solutions:

Yes. We Switched to Veeam because of the complexity and poor reliability of the older solution.

Implementation Team:

In-house because we are Veeam vendor partner.

Cost and Licensing Advice:

Veeam is cheaper than our older solution and more reliable. We spend less time to check and/or relaunch daily backup in error.

Other Advice:

If you’re > 80% virtualized environment (Hyper-V or VMware) and no need of complex tape rotation, this is a good product.

Be careful of having installed integration services or VMware tools.

Disclosure: My company has a business relationship with this vendor other than being a customer: Veeam Partner and Veeam Trainer inside my company.

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