Veeam Backup & Replication Review

With this product we were able to restore the Hyper-V Infrastructure to our 2nd Data Center and 20 Hospitals.


What is most valuable?

Continuous Data Backup and Replication features that allow us to have our entire Virtual Infrastructure recoverable in minutes.

How has it helped my organization?

Before this product we were using something else that was entirely unreliable for our company. Backups need to be counted on. In Feb of 2014 in Columbus, Ohio there was a major Power Failure downtown that was the result of a gas explosion of the corner of our Data Center. Entire Data Center was offline for a week. (Catastrophic Event could be classified as a Disaster). With a proper configuration of this product we were able to restore the Hyper-V Infrastructure to our 2nd Data Center and restore functionality to about 20 Hospitals and Imaging centers around the state of Ohio. (Tier1 systems were restored with in 30 minutes and remaining filtered in).

What needs improvement?

  • Being able to Backup from Cloud Services like Azure
  • Better Logging to assist you in determining root causes of failures
  • Better Traffic Throttle Monitoring

For how long have I used the solution?

18 months.

What was my experience with deployment of the solution?

Yes but easily resolved with the support from our Sales/Tech team provided by VEEAM.

What do I think about the stability of the solution?

None.

How are customer service and technical support?

Customer Service:

Very Good.

Technical Support:

Very Good.

Which solution did I use previously and why did I switch?

Unreliable /success-failure rates.

How was the initial setup?

Very Straightforward.

What about the implementation team?

In-house.

What was our ROI?

Hard to say but I would say the company wouldn't be around based on the event described above.

What's my experience with pricing, setup cost, and licensing?

Initial Software costs includes 3 yrs of support = $65000 for 20 HyperV Servers.

Which other solutions did I evaluate?

We looked at AppAssure (DELL) and CommVault.

What other advice do I have?

Do your research but by far this is one of the best products out there. Agentless is a very good thing to leverage in a Backup Software.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ExpertTop 5Real User

I like that idea of backing up from Azure since you can restore to it why not back it up. Hopefully this is a suggestion they look to implement. Also wish too logging was easier to read and determine causes of failures but then we would put support out of jobs. :)