What is our primary use case?
Veeam is our primary backup system used with the DD2500 for the repository. We use Veeam 9.5 Update 3 on a physical Windows 2016 server with Proxy servers deployed 1 per host in our HA Cluster. We also use the Enterprise Plus licensing for Nimble Snapshot Integration for backups and this allows our backup window to be reduced.
How has it helped my organization?
With moving the Veeam server to a physical server and creating a Proxy server on each of the hosts we are able to leverage SAN based backup which is very fast. Jobs are completed overnight and never run in to the business hours.
What is most valuable?
Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer. Allowing our Veeam Agents access to the repositories for backups is another big plus.
What needs improvement?
Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction, however, with Veeam Endpoint Backup physical server backup is possible.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Stability has always been the best part of Veeam and never has there been an issue with this.
What do I think about the scalability of the solution?
The scalability of Veeam is endless depending on your needs and there were no issues for us.
How are customer service and technical support?
Customer service is always been top notch and I rate it a 10/10.
Technical support is 10/10. They are always fast with responding to tickets and help you in the best way possible. They even arrange discussions with Architects if you have questions on best practices or environment setup.
If you previously used a different solution, which one did you use and why did you switch?
We still use Symantec Backup Exec but only due to having physical Exchange 2010 servers. Once we virtualize this will be decommissioned. Having Veeam Endpoint Backup may be the alternate solution to fast track this.
How was the initial setup?
Initial setup was very straightforward and there never seem to be issues with Veeam.
What about the implementation team?
We completed the implementation in-house using local resources.
What was our ROI?
ROI has been about 6 months.
What's my experience with pricing, setup cost, and licensing?
Be sure as always to evaluate products, get licensing costs, etc. Choose what is right for your business model.
Which other solutions did I evaluate?
No other options were evaluated as we knew Veeam was one of the better solutions for Virtual Backup.
What other advice do I have?
Veeam is a great product and always works. The product setup is easy and learning of the product for someone technical is straightforward. I look forward to the improvements in this product as it progresses.
Disclosure: I am a real user, and this review is based on my own experience and opinions.