Micro Focus Content Manager Reviews

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Aphrodite Karanikos
Real User
EDRMS Compliance Lead Senior Business Analyst at a non-tech company
Jun 18 2017

What is most valuable?

All features are important for a complete solution since any solution will need to cater to drive the transformation from the reliance on… more»

How has it helped my organization?

Many organizations are facing the same problems with their operating environment and scope of responsibilities. Due to the fact that collaboration… more»

What needs improvement?

Perhaps: * Cloud computing could be added. * The ability to substantiate adherence to Australian security standards. * Better ways in managing… more»

If you previously used a different solution, which one did you use and why did you switch?

We have used many that do not deliver what they say so we chose the above because they deliver the goods. However, licensing is always an issue.

What other advice do I have?

Be very clear with functional and non-functional requirements. Set forth minimum mandatory baseline business requirements in order to meet overall… more»
Anonymous User
Real User
Application Specialist at a government with 501-1,000 employees
Mar 02 2017

What is most valuable?

HPE Content Manager is a complex product with a great deal of functionality for managing paper and electronic records on a… more»

How has it helped my organization?

HPE Content Manager provides organizations with a reliable system for managing massive amounts of information. It does so… more»

What needs improvement?

Many government (and other) organizations struggle to find a system balance between user requirements and records… more»

What's my experience with pricing, setup cost, and licensing?

Ensure you have enough licenses for all your users. Invest in more intuitive search modules if available/required.

If you previously used a different solution, which one did you use and why did you switch?

I have used custom and integrated SharePoint systems that were not able to handle large amounts of content as easily as… more»

What other advice do I have?

Firstly, plan, plan, plan: Hire a good business analyst and assess how your users work, what type of content they create… more»
Find out what your peers are saying about Micro Focus, Microsoft, Alfresco and others in Enterprise Content Management. Updated: February 2019.
316,786 professionals have used our research since 2012.
Anonymous User
Real User
FOI Analyst 2 at a government with 5,001-10,000 employees
Feb 22 2017

What is most valuable?

* Audit events on documents, folders * Ability to manage retention, disposition * Sharing documents, setting security on… more»

How has it helped my organization?

* Sharing of documents * Reduction of duplication * Ability to manage retention, disposition and overall records… more»

What needs improvement?

* Easier to set security/access at all levels. * Make the job of the administrator managing the system easier (client… more»

What's my experience with pricing, setup cost, and licensing?

The licensing model changed from the original model when we purchased the product. Initially, there was one license type… more»

If you previously used a different solution, which one did you use and why did you switch?

There was no document management system for the entire organization. However, one department (legal) was using Worldox… more»

What other advice do I have?

Fully understand the impact of how you set up the system; for example, the internal locations directory, security groups… more»
Anonymous User
Real User
Assistant Director - Information Management at a government with 1,001-5,000 employees
Feb 28 2017

What is most valuable?

The most valuable feature is the ability to search, sort and retrieve using metadata; in particular, the ability to create custom reports using the… more»

How has it helped my organization?

Official records are managed, thereby being able to identify information that cannot be disposed; managing the lifecycle; and locating our records.

What needs improvement?

The space management functionality, whilst incredibly useful to locate records, lacks the ability to perform a census of records. As a result… more»

If you previously used a different solution, which one did you use and why did you switch?

The organisation did not use an EDRMS to manage records prior to implementing HPE CM. In the past, Access databases and catalogue systems have been… more»

What other advice do I have?

I would advise any organisation to really define what their information management business requirements and end-user requirements might be, noting… more»
Scott Brown
Real User
Records Manager at a sports company with 51-200 employees
Mar 05 2017

What is most valuable?

Drag and drop: With users having dual screens nowadays, this functionality is used a lot by staff and is also a good way… more»

How has it helped my organization?

Simple workflows (actions/procedures) such as “Review” and “Approve” are better than multiple copies in various iterations… more»

What needs improvement?

There is no integration with social media. Functionality gets removed as new versions are released. The full client has… more»

What's my experience with pricing, setup cost, and licensing?

Try and do a deal. The prices may seem fixed, but are not really, and if you can get hold of an account manager and say… more»

If you previously used a different solution, which one did you use and why did you switch?

We did not have a previous solution.

What other advice do I have?

Know what you are doing from an information management (IM) perspective. The IT side of it is easy. If you get the IM… more»
Anja Mullin
Real User
Deputy City Clerk at a government with 501-1,000 employees
Mar 14 2017

What is most valuable?

Records management tracking and workflows.

How has it helped my organization?

* Eliminated the need for paper records. * Increased compliance with our internal approval processes. * Helped us with grant, contract approval… more»

What needs improvement?

* Having a workflow tool that is a little bit smarter. This means being able to leverage the metadata entered about a record in order to make… more»

What's my experience with pricing, setup cost, and licensing?

Make sure this is really a product you are going to use fully. Otherwise, you are paying for a lot for a product that won’t get utilized.

What other advice do I have?

You can’t pre-plan enough on how you want to organize the records. The more planning you put into the implementation, the more you will get from… more»
Praful Sharma
Consultant
HP TRIM Consultant at a government with 1,001-5,000 employees
Mar 02 2017

What is most valuable?

The most valuable features are primarily the record web services interface and SharePoint Integration, although there is a… more»

How has it helped my organization?

RM 8.3.9365 or patch 3 is still under development. I myself have suggested a lot of improvements and defects, and they are… more»

What needs improvement?

IDOL integration: With as much as 180 million records and 80 TB of data and 18,000 users, I can see IDOL not behaving as… more»

What's my experience with pricing, setup cost, and licensing?

It is expensive, especially the CM versions. But if you need it, you pay for it.

If you previously used a different solution, which one did you use and why did you switch?

TRIM is a reliable solution and has EDRMS compatibility, which others products lack. Hence, we never really looked at… more»

What other advice do I have?

Go for it. It works reliably for average-sized organizational structures.
Anonymous User
Real User
Records Management Administrator
Feb 22 2017

What is most valuable?

The product allows us to run our Notice of Destructions seamlessly and produces our annual folders with ease. Notice of… more»

How has it helped my organization?

It helps us manage records more easily and allows users to search for information without leaving their desk.

What needs improvement?

Many users have expressed that it is too hard to find what they are looking for. I’m not sure that the functionality can… more»

What's my experience with pricing, setup cost, and licensing?

Research and understand pricing and licensing, especially the consulting services needed to implement the software.

If you previously used a different solution, which one did you use and why did you switch?

We previously used a custom “in-house” solution, which did not allow us to manage “electronic items” as records.

What other advice do I have?

It always takes more time and money.
See 3 More Micro Focus Content Manager Reviews

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Find out what your peers are saying about Micro Focus, Microsoft, Alfresco and others in Enterprise Content Management. Updated: February 2019.
316,786 professionals have used our research since 2012.

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What is Micro Focus Content Manager?

Micro Focus Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

Also known as
HPE Records Manager, HPE Content Manager
Micro Focus Content Manager customers

Missouri State Courts

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