Micro Focus Content Manager Reviews

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Aphrodite Karanikos
Real User
EDRMS Compliance Lead Senior Business Analyst at a non-tech company
Jun 18 2017

What is most valuable?

All features are important for a complete solution since any solution will need to cater to drive the transformation from the reliance on... more»

How has it helped my organization?

Many organizations are facing the same problems with their operating environment and scope of responsibilities. Due to the fact that... more»

What needs improvement?

Perhaps: * Cloud computing could be added. * The ability to substantiate adherence to Australian security standards. * Better ways in managing... more»

Which solutions did we use previously?

We have used many that do not deliver what they say so we chose the above because they deliver the goods. However, licensing is always an issue.

What other advice do I have?

Be very clear with functional and non-functional requirements. Set forth minimum mandatory baseline business requirements in order to meet... more»
Applicatb441
Real User
Application Specialist at a government with 501-1,000 employees
Mar 02 2017

What is most valuable?

HPE Content Manager is a complex product with a great deal of functionality for managing paper and electronic records... more»

How has it helped my organization?

HPE Content Manager provides organizations with a reliable system for managing massive amounts of information. It does... more»

What needs improvement?

Many government (and other) organizations struggle to find a system balance between user requirements and records... more»

What's my experience with pricing, setup cost, and licensing?

Ensure you have enough licenses for all your users. Invest in more intuitive search modules if available/required.

Which solutions did we use previously?

I have used custom and integrated SharePoint systems that were not able to handle large amounts of content as easily as... more»

What other advice do I have?

Firstly, plan, plan, plan: Hire a good business analyst and assess how your users work, what type of content they... more»
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Brian Stanek
Real User
V.P. Information Technology - NAMICO at a non-profit with 51-200 employees
Feb 15 2017

What is most valuable?

Currently, we are just using the full client version of the application without using workflow or the web client. We do... more»

How has it helped my organization?

There many ways that this application has improved our organization. The most significant is the reduction in paper... more»

What needs improvement?

Drag-and-drop in a Windows 10 environment has been an issue, but 9.01 resolves that issue. Another resolution in 9.01... more»

What's my experience with pricing, setup cost, and licensing?

We have not had any issues with the pricing and licensing of this product.

Which solutions did we use previously?

I am not aware of any previous solutions.

What other advice do I have?

One advantage of this product is that it allows us to determine our own structure. Some insurance document management... more»
FoiAnalyb48b
Real User
FOI Analyst 2 at a government with 5,001-10,000 employees
Feb 22 2017

What is most valuable?

* Audit events on documents, folders * Ability to manage retention, disposition * Sharing documents, setting security... more»

How has it helped my organization?

* Sharing of documents * Reduction of duplication * Ability to manage retention, disposition and overall records... more»

What needs improvement?

* Easier to set security/access at all levels. * Make the job of the administrator managing the system easier (client... more»

What's my experience with pricing, setup cost, and licensing?

The licensing model changed from the original model when we purchased the product. Initially, there was one license... more»

Which solutions did we use previously?

There was no document management system for the entire organization. However, one department (legal) was using Worldox,... more»

What other advice do I have?

Fully understand the impact of how you set up the system; for example, the internal locations directory, security... more»
Director3290
Real User
Assistant Director - Information Management at a government with 1,001-5,000 employees
Feb 28 2017

What is most valuable?

The most valuable feature is the ability to search, sort and retrieve using metadata; in particular, the ability to create custom reports using... more»

How has it helped my organization?

Official records are managed, thereby being able to identify information that cannot be disposed; managing the lifecycle; and locating our records.

What needs improvement?

The space management functionality, whilst incredibly useful to locate records, lacks the ability to perform a census of records. As a result,... more»

Which solutions did we use previously?

The organisation did not use an EDRMS to manage records prior to implementing HPE CM. In the past, Access databases and catalogue systems have... more»

What other advice do I have?

I would advise any organisation to really define what their information management business requirements and end-user requirements might be,... more»
Scott Brown
Real User
Records Manager at a sports company with 51-200 employees
Mar 05 2017

What is most valuable?

Drag and drop: With users having dual screens nowadays, this functionality is used a lot by staff and is also a good... more»

How has it helped my organization?

Simple workflows (actions/procedures) such as “Review” and “Approve” are better than multiple copies in various... more»

What needs improvement?

There is no integration with social media. Functionality gets removed as new versions are released. The full client has... more»

What's my experience with pricing, setup cost, and licensing?

Try and do a deal. The prices may seem fixed, but are not really, and if you can get hold of an account manager and say... more»

Which solutions did we use previously?

We did not have a previous solution.

What other advice do I have?

Know what you are doing from an information management (IM) perspective. The IT side of it is easy. If you get the IM... more»
ITBusine0caf
Real User
IT Business Partner at a healthcare company with 10,001+ employees
Dec 24 2016

What is most valuable?

We use it in the legal context a lot for document management and as a repository. It supports our legal document repository and document storage... more»

How has it helped my organization?

It helps us in terms of efficiency when working with multiple people at the same time, on the same case. For example, if you have a legal case,... more»

What needs improvement?

We have not seen the working product yet, so It's difficult to talk about things that are not covered yet. We are still in a stage of getting it... more»

Which solutions did we use previously?

We used various tools previously. We want to go to one integrated environment. But we have to benchmark the tools to determine whether they... more»

What other advice do I have?

It's a great product. But HPE needs to step away from the commercial interest and really help us to get what it is that we are looking for. It... more»
Anja Mullin
Real User
Deputy City Clerk at a government with 501-1,000 employees
Mar 14 2017

What is most valuable?

Records management tracking and workflows.

How has it helped my organization?

* Eliminated the need for paper records. * Increased compliance with our internal approval processes. * Helped us with grant, contract approval,... more»

What needs improvement?

* Having a workflow tool that is a little bit smarter. This means being able to leverage the metadata entered about a record in order to make... more»

What's my experience with pricing, setup cost, and licensing?

Make sure this is really a product you are going to use fully. Otherwise, you are paying for a lot for a product that won’t get utilized.

What other advice do I have?

You can’t pre-plan enough on how you want to organize the records. The more planning you put into the implementation, the more you will get from... more»
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What is Micro Focus Content Manager?

Micro Focus Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

Also known as
HPE Records Manager, HPE Content Manager
Micro Focus Content Manager customers

Missouri State Courts

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