N-able N-central Competitors and Alternatives

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Read reviews of N-able N-central competitors and alternatives

AL
IT Manager at a tech services company with 1-10 employees
Reseller
Top 5Leaderboard
Lets us keep an eye on client infrastructure at all times in one central portal

What is our primary use case?

My main use case for SolarWinds RMM is monitoring my customers' infrastructure and devices. I use it primarily as a patch manager, but it also finds use in many recurring IT jobs that we undertake for our customers.

Pros and Cons

  • "I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."
  • "There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information."

What other advice do I have?

SolarWinds RMM is a comprehensive remote monitoring solution with a lot of different features for different scenarios, many of which may not be relevant to your company's operations. Most of these features will add extra costs to using the software, so make sure you select only what you will actually be using or you may have to pay an unnecessarily large bill. I would rate SolarWinds RMM an eight out of ten.
Get our free report covering N-able, datto, ManageEngine, and other competitors of N-able N-central. Updated: June 2021.
511,773 professionals have used our research since 2012.