Newgen OmniFlow Overview

Newgen OmniFlow is the #24 ranked solution in our list of BPM Software. It is most often compared to Pega BPM: Newgen OmniFlow vs Pega BPM

What is Newgen OmniFlow?
Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.

Newgen OmniFlow is also known as OmniFlow.

Buyer's Guide

Download the Business Process Management Buyer's Guide including reviews and more. Updated: May 2021

Newgen OmniFlow Customers
Rak Bank, Bank Dhofar
Newgen OmniFlow Video

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BO
Business Process Analyst at a financial services firm with 5,001-10,000 employees
Real User
Omnicon feature enables us to capture information from documents but the platform isn't developed enough

What is our primary use case?

We had the cause of a recording problem with the application crashing. You need to see a crash. The product needs a great Newgen Rounds application. You also need to be carrying costs, which is time wasted on non-productive requirements. You need to pay them by usage three ways.

Pros and Cons

  • "The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
  • "We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."

What other advice do I have?

Newgen OmniFlow users should not overload the platform at any point in time. Take it slowly, progress one process at a time. Wait until you have achieved at least optimal satisfaction in the process before starting to onboard another process. Newgen OmniFlow was supporting their IT in such a way that when they have issues, it takes too long to match the response time. I will advise anyone for continuous training instead. I'll give them a seven or six in my review. Studies express that the platform isn't developed enough. The platform is not compatible with browsers or old fashioned software…
JoyceJose
Chief Manager at a financial services firm with 10,001+ employees
Real User
Flexible in terms of how the UI assists users working in a variety of roles

What is our primary use case?

Our primary use case is for customer onboarding, finance, assets, and banking. The users for this solution have a variety of roles from finance to HR.

Pros and Cons

  • "The most valuable feature is the flexibility in using it."
  • "The development teams should be more agile and they need to have more team members."

What other advice do I have?

This solution is very cost effective and very flexible. The disadvantage is that they are lax in their approach, so you have to be assertive when you are dealing with them. I would rate this solution an eight out of ten.