OpsGenie Competitors and Alternatives

The top OpsGenie competitors are
  • PagerDuty
  • VictorOps
  • xMatters IT Management
  • Everbridge IT Alerting
Read reviews of OpsGenie competitors and alternatives
Director6819
Real User
Director Of Operation Risk Management at a financial services firm with 1,001-5,000 employees
Apr 24 2018

What is most valuable?

You can build consistent templates. They give you a couple of different phone numbers, so if you have more than one... more»

How has it helped my organization?

We have been able to use it to track and verify that people are on the bridge. It has also made it much easier when you... more»

What needs improvement?

The ability to not have to worry about the IT alerting and calendar resources. I would like it to be simpler in the... more»

What's my experience with pricing, setup cost, and licensing?

They are one of the top three most expensive products. I also understand if you are going to use them for IT alerting,... more»

Which other solutions did I evaluate?

We did have a previous solution, but they were bought out. I used this solution for a couple of years.

What other advice do I have?

* Continue to do detailed RFP requirements. * Know how to differentiate solutions and what you are buying. * Demo it... more»
VictorOps Logo
VictorOps
Itay Arad
Real User
Product Manager- NessPro at a tech services company with 1,001-5,000 employees
Sep 28 2017

What do you think of VictorOps?

Valuable Features: Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred. This reduces communication and error time significantly. It sends a report with the solution for you to perform. • Improvements to My Organization: It reduces the communication around CI/CD and production errors in about 90% of the cases and made our support tasks much easier. • Room for Improvement: Should have more YouTube webinars. • Use of Solution: About three months. • Stability Issues: Not at all. • Scalability Issues: Not at all. • Customer Service and Technical Support: In the initial implementation, we used their guys. It was very quick and responsive. • Initial Setup: Straightforward, the...
AssocDiraa2b
Real User
Assoc Dir. Service Management and Standards at a tech services company with 51-200 employees
Jan 15 2018

What is most valuable?

* The UI: It is easily navigable. * For our organization, sending notifications out via subscriptions for outages.

How has it helped my organization?

It has not improved our organization.

What needs improvement?

* On-call management scheduling is difficult. * We would like to see the integration between our ITSM solution and xMatters.

What's my experience with pricing, setup cost, and licensing?

I do not think it is worth the value. I think it costs too much. It does not do anything significant over what some out-of-the-box functionality... more»

What other advice do I have?

Be very careful on what type of use cases you have. It is going to require a lot of customization in order to meet real world requirements for... more»

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