Rubrik Room for Improvement

Matthew Gill
Senior Network System Engineer at a insurance company with 1,001-5,000 employees
I joke around, every time we meet our SE, and say they could use a dark theme for the user experience. Everything else has a dark theme now, so it'd be cool if it had a dark theme. But on the serious side, I have a personal want which might not necessarily make sense with Rubrik as a company or Rubrik as a software, but it would be really nice if they could also handle things like item-level backups and restores of Active Directory objects and DNS and DCP objects. In Active Directory there's a recycling bin where something goes if you delete it. I don't know if it's there for a static amount of time, like 90 days, or if it's until we hold 1,000 objects, so if you delete more things, the oldest ones go from the recycling bin. It would be really nice to have an additional layer of convenience, where if it's been in Active Directory for at least a day, and we're within our snapshot time, in addition to the machine itself, we have the actual objects in the Active Directory database so we can back that up. And similarly for DNS: all the records, all the zones, DHCP. It would also be really great for DSS if they could somehow integrate it with Microsoft's technologies at a modular level. In general, I would like to see more integration with Microsoft at an item level. It already backs up the machine itself. We have the virtual machine which contains the database with DNS or the DHCP or Active Directory, but the restore operations, from a bare-metal restore like that, is technically very cumbersome. I don't know if it would just be a lot of built-in PowerShell scripting where it exports the data, saves that export in Rubrik somehow, and then imports it back in using a reverse method, but I think it would be really helpful if it could. At one point I thought it would be really great to use it almost like SEPM where you could have modules or files where, instead of restoring back to its original location, you could distribute it to all of your restore points. I've walked back on that somewhat. I think that's a little too outside of the focus for Rubrik. View full review »
Don Rhodes
Senior Systems Engineer at a university with 501-1,000 employees
There are some improvements that could be made to the web portal itself to make life easier. It comes down to the usability, to being able to use the system wherever you are. While it's pretty user-friendly, there are little quirks to it that could easily be changed. Also, the deployment and configuration of the backup service is something that could be streamlined a little bit, particularly when you're trying to do a SQL workload. You have to install a backup service on the server. You only have to do it once and then you're done, but you have to do that on every server that you want to protect. We are backing up about 170 servers at the moment. There isn't an onerous number of tasks, but there are some things that you have to remember to do. And if you haven't done it at all, or not in a long time, you may or may not know to do them. I would think that, like in the installation wizard, they should be able to step you through that type of stuff, or at least give you a reminder. It's something simple but something that could be improved. View full review »
reviewer1195923
Assistant Vice President at a financial services firm with 1,001-5,000 employees
One of the great things that it offers us is simplicity, but at the same time, it would be great if it had a couple of different features that robust products might have. For example, being able to restore add-calls only, instead of restoring entire files and folders would be helpful. Another feature that the product can improve on is being able to restore Active Directory at a more granular level. For example, it would be good if we could restore actual memberships for users instead of the entire server. In addition, I wish they had more GUI-integrated solutions, instead of PowerShell. I would like that interface to be a little bit more in-depth and to have more features. They're not missing features, because you can do them through PowerShell, but I wish that I could do some of those things more easily through the web interface instead. For example, if you want to pause a single backup system, you can't do that through the web interface. Through the web interface you either pause all the backups or none. But if I do it through PowerShell, I can pause just one system. View full review »
Learn what your peers think about Rubrik. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
426,653 professionals have used our research since 2012.
reviewer1202634
Senior Systems Manager at a construction company with 1,001-5,000 employees
At the time of this review, Rubrik is still missing several components to their Office 365 backup offering. These ideas have been voiced to Rubrik and their product management team. It's been our experience that when our ideas are surfaced to Rubrik, we are brought into a feedback session with Rubrik's product team. We now view Rubrik as a partner in our business continuity and disaster recovery strategy. View full review »
GeorgePickersgill
IT Infrastructure Engineer at Shakespeare Martineau
We would like to be able to do granular restores directly from Exchange. Also, more granular management of VM backups would help. View full review »
Lee Apps
Cloud Services Manager at Tecala
* Global management of multiple systems is lacking, as is reporting across multiple installed units. This is presently a development item in the Polaris platform, however the current capabilities do not justify the price tag. * MFA/SAML support to improve security for login to the backup system. * Image-level backup for Azure and AWS with storage held outside of the Azure/AWS account so that if an account breach does occur backups and primary data would not be compromised in a single attack. View full review »
Julio Lau-Cheng
Network Specialist, Information Technology at Mount Saint Mary University
I would like to have a built-in index searching ability of files/system files within the Rubrik interface to determine if a file or item exists, rather than just recovering it, and then doing a search for the file afterwards. View full review »
reviewer1294989
Engagement Architect at a software R&D company with 501-1,000 employees
The user interface could be improved, it's pretty rough. View full review »
Paul Lerner
Director of Technology at FNY Capital Management
We run Microsoft Exchange on physical servers, and we are looking into simplified physical Microsoft Exchange server backup and restore capabilities. Currently, more properties and methods are exposed via REST API when compared with PowerShell. Improving PowerShell integration would greatly simplify Rubrik management. View full review »
Learn what your peers think about Rubrik. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
426,653 professionals have used our research since 2012.