Rubrik Room for Improvement

Matthew Gill
Senior Network System Engineer at a insurance company with 1,001-5,000 employees
I joke around, every time we meet our SE, and say they could use a dark theme for the user experience. Everything else has a dark theme now, so it'd be cool if it had a dark theme. But on the serious side, I have a personal want which might not necessarily make sense with Rubrik as a company or Rubrik as a software, but it would be really nice if they could also handle things like item-level backups and restores of Active Directory objects and DNS and DCP objects. In Active Directory there's a recycling bin where something goes if you delete it. I don't know if it's there for a static amount of time, like 90 days, or if it's until we hold 1,000 objects, so if you delete more things, the oldest ones go from the recycling bin. It would be really nice to have an additional layer of convenience, where if it's been in Active Directory for at least a day, and we're within our snapshot time, in addition to the machine itself, we have the actual objects in the Active Directory database so we can back that up. And similarly for DNS: all the records, all the zones, DHCP. It would also be really great for DSS if they could somehow integrate it with Microsoft's technologies at a modular level. In general, I would like to see more integration with Microsoft at an item level. It already backs up the machine itself. We have the virtual machine which contains the database with DNS or the DHCP or Active Directory, but the restore operations, from a bare-metal restore like that, is technically very cumbersome. I don't know if it would just be a lot of built-in PowerShell scripting where it exports the data, saves that export in Rubrik somehow, and then imports it back in using a reverse method, but I think it would be really helpful if it could. At one point I thought it would be really great to use it almost like SEPM where you could have modules or files where, instead of restoring back to its original location, you could distribute it to all of your restore points. I've walked back on that somewhat. I think that's a little too outside of the focus for Rubrik. View full review »
Assistant Vice President at a financial services firm with 1,001-5,000 employees
One of the great things that it offers us is simplicity, but at the same time, it would be great if it had a couple of different features that robust products might have. For example, being able to restore add-calls only, instead of restoring entire files and folders would be helpful. Another feature that the product can improve on is being able to restore Active Directory at a more granular level. For example, it would be good if we could restore actual memberships for users instead of the entire server. In addition, I wish they had more GUI-integrated solutions, instead of PowerShell. I would like that interface to be a little bit more in-depth and to have more features. They're not missing features, because you can do them through PowerShell, but I wish that I could do some of those things more easily through the web interface instead. For example, if you want to pause a single backup system, you can't do that through the web interface. Through the web interface you either pause all the backups or none. But if I do it through PowerShell, I can pause just one system. View full review »
Lee Apps
Cloud Services Manager at a tech services company with 51-200 employees
* Global management of multiple systems is lacking, as is reporting across multiple installed units. This is presently a development item in the Polaris platform, however the current capabilities do not justify the price tag. * MFA/SAML support to improve security for login to the backup system. * Image-level backup for Azure and AWS with storage held outside of the Azure/AWS account so that if an account breach does occur backups and primary data would not be compromised in a single attack. View full review »
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Sam Kemp
Enterprise Architect at a tech services company with 11-50 employees
I wish it had image-level backups available for Hyper-V 2012. I additionally would like for it to implement some of the functions that Veeam Cloud Connect has so that I can deploy an agent on a physical server and just start backing that up to one of our Briks. It can technically be done now but the Brik has to be able to talk to the server directly, so a direct path or VPN is required. View full review »
Matthew Vallandingham
Systems Administrator at a media company with 1,001-5,000 employees
There are so many things Rubrik has done right. They need to continue to listen to their customers and what they want/need, not just care about money and the bottom line. If they do, they will continue to grow and be a great product. View full review »
Frederic Lhoest
Senior Technology Architect at a comms service provider with 1,001-5,000 employees
It needs to support more applications natively, like MySQL/MariaDB. Put more attention on the physical world. They already support it bit, but I would love to see endpoint protection. View full review »
Lead Storage Administrator with 501-1,000 employees
Troubleshooting failed backups is not what it should be. Once you gather logs, deciphering them without the help of support is usually almost impossible. However, support is great in that regard. View full review »
I think the product is perfect as it is. It does exactly what it is supposed to, backup and restore. One additional feature that would be nice in one of the next releases would be the integration of MySQL/MariaDB. View full review »
Raffaello Poltronieri
Cloud Solutions Architect at a comms service provider with 201-500 employees
* Integration with video CD (coming in the next release) and a multi-tenant GUI. * Availability in a NFR format of virtual appliances to test them in public cloud environment. View full review »
Julio Lau-Cheng
Network Specialist, Information Technology with 501-1,000 employees
I would like to have a built-in index searching ability of files/system files within the Rubrik interface to determine if a file or item exists, rather than just recovering it, and then doing a search for the file afterwards. View full review »
Edward Poll
Head of IT Infrastructure at a university with 1,001-5,000 employees
Error/fault reporting. When errors do occur, it can be a somewhat painful process to get to the bottom of issues. On the plus side, the support channel is fantastic. This means if you can't find out why, they will and quickly. View full review »
Jon Heese
Sr. Systems Engineer at a tech services company
There are some corner cases where the Rubrik Connector (Agent) still doesn't work for our clients, but Rubrik Engineering listens to our feedback and has been delivering the features that we have been asking for over the last year, so we are confident that they will knock those out soon, as well. View full review »
Burak Ustun, M.S.
Senior Engineer, System & Networking with 1,001-5,000 employees
The open source database needs to be supported. View full review »
Paralegal at a legal firm with 501-1,000 employees
It is not Windows Cluster-Aware at the moment or Exchange DAG-Aware. If they add support for these particular use cases, it would be even better. View full review »
Mischa Donker
Cloud and Virtualisation Specialist at a comms service provider with 5,001-10,000 employees
We need one system to manage all the Rubrik clusters. We are now looking into Rubrik Polaris as a solution. View full review »
Jeff Hassig
Systems Engineer
The functionality is missing, but they are very receptive to our thoughts and ideas. View full review »
Paul Lerner
Director of Technology at a financial services firm with 201-500 employees
We run Microsoft Exchange on physical servers, and we are looking into simplified physical Microsoft Exchange server backup and restore capabilities. Currently, more properties and methods are exposed via REST API when compared with PowerShell. Improving PowerShell integration would greatly simplify Rubrik management. View full review »
Systems Administrator at a healthcare company with 1,001-5,000 employees
It needs more storage array integration options and an easier restore for files that download using a browser. View full review »
Network Engineer at a legal firm with 501-1,000 employees
No areas need to be updated at this time. The addition features that I would like are a way to set monthly backups on a certain date and time. Also, I would like for unmanaged backups to be able to be saved in a separate policy. View full review »
Frederic Lhoest
Senior Technology Architect at a comms service provider with 1,001-5,000 employees
It is already very well furnished, but live mounts for Nutanix AHV would be amazing. From what I understand, however, this will not be soon. View full review »
Katelyn Eubanks
Information Security Administrator at a government with 1,001-5,000 employees
For Rubrik, though it does a great job, it needs to keep innovating to stay relevant in the data management field. View full review »
Kevin Mortimer
Infrastructure Services Manager at a university with 1,001-5,000 employees
Better integration for complex NAS structures having to mount at root adds time and workload to the process of NDMP. View full review »
Find out what your peers are saying about Rubrik, Cohesity, Veeam Software and others in Backup and Recovery Software. Updated: October 2019.
371,062 professionals have used our research since 2012.
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