What is our primary use case?
We use this solution extensively - it helps with fast recovery scenarios and some ransomware issues. The solution is used by the operations department and I believe there are more than five people involved in maintenance, most are storage or network admins. I'm an engagement architect.
What is most valuable?
The live mount capability is the most valuable feature in the product because it reduces the complexity and gives us good RTO.
What needs improvement?
The user interface could be improved, it's pretty rough.
For how long have I used the solution?
I've been using this solution since it was introduced into the market about four or five years ago.
What do I think about the stability of the solution?
There is good stability in this solution, it's reliable.
What do I think about the scalability of the solution?
The solution is highly scalable and reliable. We have a lot of users in the company, most are storage and backup admins. Not everyone has access to the backup system.
How are customer service and technical support?
Rubrik customer support is excellent.
Which solution did I use previously and why did I switch?
I have used Veritas in the past. We switched to Rubrik because the solution offered more.
How was the initial setup?
The initial setup is very straightforward. Deployment to about three hours, no more. The setup time really depends on net issues.
What other advice do I have?
This product is easy to manage.
I would rate this solution a nine out of 10.
Which deployment model are you using for this solution?
Which version of this solution are you currently using?