Trend Micro OfficeScan Reviews

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Raul Angeles
Real User
CISO at Estafeta Mexicana
Mar 24 2019

What is most valuable?

The ease of deployment is one of its most valuable features.

How has it helped my organization?

It keeps us running very smoothly because there are no outages due to viruses. I think we have a very good security… more»

What needs improvement?

I would like to see a data-loss prevention module. We need that in our organization. There is also room for improvement in… more»

What's my experience with pricing, setup cost, and licensing?

On a yearly basis, it's about $50,000. There are no costs in addition to the standard licensing fees.

If you previously used a different solution, which one did you use and why did you switch?

We went with this solution because they have a really huge investment in artificial intelligence; not only in attack… more»

What other advice do I have?

Focus on the productivity gains that you will have. We don't have a lot of security experts in the company. We are a very… more»
Srinvasa Rao Sirikonda
Reseller
Senior Consultant- Information Security at a tech services company with 5,001-10,000 employees
Jan 20 2019

What is most valuable?

The DDAN and the sandboxing features are very good and accurate.

How has it helped my organization?

We use several Trend Micro solutions. We use Trend Micro OfficeScan, DDM and DDI. We are also using IMSVA and WSVA for email security and web… more»

What needs improvement?

I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our OfficeScan solution… more»

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are competitive with other solutions on the market.

If you previously used a different solution, which one did you use and why did you switch?

We previously used McAfee and Symantec.
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EdPardo
Real User
Cyber Security Lead at Delaware North
Apr 30 2018

What needs improvement?

It needs a consolidated manager as there are too many parts to currently manage it. The ability to manage the solution needs improvement because it just does not seem like it is quite everything we need it to be.

If you previously used a different solution, which one did you use and why did you switch?

I previously used Sophos, which is a much better product with centralized management (in my opinion).

What other advice do I have?

Do not believe the marketing hype. Talk with implementers of the product. Replace the solution with Sophos. Most important criteria when selecting a vendor: functionality, price, and skill.
Sahad Malliveettil
Real User
IT Manager with 1-10 employees
Jan 20 2019

What do you think of Trend Micro OfficeScan?

What is most valuable?

There is nothing valuable about this product.

What needs improvement?

Recently, we had a malware attack and considered looking at other cloud solutions because of this breach. 

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

The scalability is perfect. It has an LDAP view.

How is customer service and technical support?

The tech support is OK.

Which other solutions did I evaluate?

We looked at Symantec.
Itamar Kalay
Real User
Chief Information Security Officer with 1,001-5,000 employees
Feb 19 2019

What do you think of Trend Micro OfficeScan?

What is our primary use case?

Main anti-virus, approximately 4000 endpoints.

How has it helped my organization?

No damage to the endpoints for more than two years.

What is most valuable?

Simple and cheap protection.

What needs improvement?

Include AI.

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User Assessments By Topic About Trend Micro OfficeScan

Find out what your peers are saying about Trend Micro, Microsoft, Symantec and others in Endpoint Protection for Business. Updated: May 2019.
339,526 professionals have used our research since 2012.

Trend Micro OfficeScan Questions

Trend Micro OfficeScan Projects By Members

What is Trend Micro OfficeScan?

Micro OfficeScan provides modern threat protection for anti-malware, packer variants, device control, command and control (C&C) traffic, browser exploits, behavior monitoring, web threats, census-based control, and more.
Also known as
OfficeScan
Trend Micro OfficeScan customers
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
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